HR Operations Representative

Sun Chemical; Cincinnati (OH); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Merit increases

Paid holidays

Paid Time Off

Medical insurance

Dental insurance

Vision insurance

Short & long term disability benefits

401(k) + match

Life insurance

Job summary

Sun Chemical seeks an HR Operations Representative in the United States to deliver accurate and timely administration of HR processes across functions. The role requires thorough attention to detail and the ability to manage priorities and ongoing transactions.

You will handle inquiries, onboarding and offboarding, I-9 compliance, data integrity, reporting, and process documentation while maintaining strict confidentiality of employee information.

Qualifications

• High School Diploma or GED required; college degree preferred.
• 1+ year of professional experience; HR experience preferred.
• Experience with ADP and HR systems preferred.
• Proficient in Microsoft Office.

Responsibilities

• Serve as initial contact for employee HR inquiries and elevate complex issues.
• Manage high volume calls, email, and ticketing from employees and hiring managers.
• Administer HR systems and coordinate posting to HRforYOU SharePoint pages.
• Provide training on HR systems and processes.
• Maintain employee files and data; support onboarding and offboarding.
• Update and audit employee records and spreadsheets.
• Support I-9 processes; run reports and audits to ensure timely completion.
• Coordinate unemployment inquiries and HR processing.
• Generate reporting, auditing, and data analysis as needed.
• Document key processes and develop standard operations for HR Systems.
• Collaborate with multiple HR functions on business initiatives.
• Maintain confidentiality and security of all employee data.
• Assist HR Leaders with special projects.

Skills

Communication

Confidentiality

Organizational skills

Collaboration

Deadline orientation

Customer service

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

ADP

Microsoft Office

Job description

About The Organization

Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers. Sun Chemical Corporation is a subsidiary of Sun Chemical Group Coöperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at www.sunchemical.com or connect with us on LinkedIn or Twitter.

Position Summary

In this role as HR Operations Representative you will provide support by delivering accurate and timely administration of HR processes. You will work across all HR functions to execute the processes and procedures that enable our shared success. This is a detailed oriented role that is relied on to manage priorities and regular and on-going transactions.

Essential Duties and Responsibilities

• Serve as initial contact for employee HR inquiries (policies, benefits, payroll, etc.) and elevate complex inquiries to the appropriate functions.
• Manage incoming phone calls, email box and/or ticketing system with high volume inquiries from employees and hiring managers.
• Administer, support, and coordinate various HR systems and processes, including monitoring and management of posting current information to HRforYOU SharePoint page(s) and other systems as needed.
• Provide support and training to users on HR systems and processes.
• Overall maintenance of employee files and data. Support creating, populating and retrieving employee files upon request.
• Update & maintain employee records & spreadsheets including data entry and auditing of employee information.
• Administer processes related to employee onboarding and offboarding.
• Support I-9 processes: fielding questions or issues; running reports to ensure I-9s are completed on time and completing I-9 audits.
• Coordinate unemployment administration and related inquiries, including HRM in processing.
• Respond to HR verification requests.
• Provide reporting, auditing, and data analysis as needed.
• Document key processes and create standard operations for the HR Systems function. Develop and administer quality assurance reviews as needed.
• Collaborate with multiple HR functional areas based on business initiatives and projects.
• Maintains confidentiality and security of all employee data.
• Assist HR Leaders with special projects and performs additional duties as needed.

Qualifications

Education

• High School Diploma or GED required; college degree preferred.

Work Experience

• 1+ years professional work experience required; HR experience preferred.
• Experience using ADP and/or other HR systems preferred.
• Proficient in Microsoft office.

Knowledge and Technical Skills

• Excellent verbal and written communication skills. Must be able to communicate policies and legal terminology in a clear and concise manner.
• Ability to maintain confidentiality and security of all employee data.
• Ability to foster effective working relationships and collaborate with other employees.
• Ability to plan, organize, prioritize, work independently and meet deadlines.
• Ability to work effectively with individuals at all levels of the organization.
• Ability to draft well-written correspondence and documentation.

Language Skills

• Ability to read, write and speak English proficiently.

Competencies

• Drives Service Excellence.
• Communicates Effectively.
• Continuous Learner.

Salary Range

52K-65K Annually

Benefits

• merit increases
• paid holidays
• Paid Time Off
• medical
• dental
• vision
• short and long term disability benefits
• 401(k)+match
• life insurance

EQUAL EMPLOYMENT OPPORTUNITY

It is Sun’s policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identity, marital or veteran status, disability, or any other status protected by applicable law. Employment agencies are an important component of our talent acquisition strategy, and we value the partnerships we have built with our preferred vendors. We will not accept unsolicited resumes from employment agencies for any employment opportunity. All resumes submitted by search firms to any employee at Sun Chemical or directly to hiring managers in any form without a signed contract on file, and search engagement for that position, will be deemed unsolicited in nature, and no fee will be paid in the event the candidate is hired as a result of the referral or through other means. Additionally, any resume submitted without a contract in place will be considered property of Sun Chemical and no fees will be paid to the agency if the candidate is hired.