HR Manager - HR Solutions NA

504 CGCG-US CG Companies Global-US; Charlotte (NC); Hybrid; USD 137,000 - 219,000; Full time

Job summary

Capital Group is seeking an HR Solutions Manager to lead a high‑performing team responsible for transforming how HR services are delivered across Global Shared Services. Success requires strong people leadership, talent development, and the ability to inspire teams through change at scale.

You will identify opportunities to expand services, implement centralized solutions, and modernize workflows using Workday, data insights, and AI‑enabled tools.

Job description

“I can be myself at work.”

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace. We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

“I can influence my income.”

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

“I can lead a full life.”

You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success. Enjoy generous time‑away and health benefits from day one, with the opportunity for flexible work options. Receive 2-for‑1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love. Access on‑demand professional development resources that allow you to hone existing skills and learn new ones.

“I can succeed as an HR Solutions Manager at Capital Group.”

As an HR Solutions Manager, you’ll lead a high‑performing team responsible for transforming how HR services are delivered across Capital Group. Success in this role requires strong people leadership, a passion for developing talent, and the ability to inspire teams through change while driving innovation at scale. You will identify strategic opportunities to expand Global Shared Services' offerings, prepare your team, HR, and Capital Group for change, and implement centralized solutions that improve efficiency, increase direct access to information, and enhance the overall experience. As a forward‑thinking leader, you’ll think globally about process design, champion process improvement, technology adoption, AI‑enabled solutions, and apply extensive knowledge of HR systems such as Workday to modernize workflows, improve service delivery, and create a more seamless associate experience. You will lead multiple projects and transformation initiatives, establish success measures to track progress and outcomes, leverage data and technology to uncover actionable insights, and foster a culture of continuous improvement, innovation, and operational excellence. You are collaborative, influence effectively across functions, and make decisions with the broader interests of HR and Capital Group in mind.

“I am the person Capital Group is looking for.”

You have demonstrated success leading, coaching, and developing high‑performing teams. You are passionate about people leadership, creating an inclusive team culture, fostering engagement, and helping others grow and achieve their potential. You are a change leader who can effectively guide teams through transformation, helping others embrace new ways of working while maintaining focus, accountability, and strong results. You have an eye for identifying process improvement opportunities that create efficiency, increase direct access, and improve experience; you think globally about processes, influence others to see the value of change, and successfully lead implementation efforts. You are energized by innovation and continuously explore opportunities to leverage technology, automation, AI‑enabled solutions, and HR systems such as Workday to enhance workflows, improve service delivery, and simplify the associate experience. You can effectively oversee a portfolio of continuous improvement initiatives, technology‑enabled projects, and business priorities while establishing clear success measures and ensuring successful execution and sustainable outcomes. You enjoy leading work across a range of responsibilities based on business needs while keeping your team focused on scalable solutions, operational excellence, innovation, and client outcomes. Your background includes supporting global business functions in a HR Operations role, and you thrive in fast‑paced environments where strategic thinking, adaptability, and strong leadership are critical for success. You are courageous in providing timely, constructive feedback, setting clear performance expectations, and holding yourself and others accountable for results. You are skilled in working with data and large datasets to identify trends, generate insights, and make recommendations that improve business outcomes, service delivery, and the associate experience. You are a skilled communicator who builds trust and credibility at all levels of the organization and thrives in collaborative environments by being authentic, respectful, and engaging.

“I can apply in less than 4 minutes.”

You’ve reviewed this job posting and you’re ready to start the candidate journey with us.

“I can learn more about Capital Group.”

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.

Charlotte Base Salary Range: $136,749-$218,798

Southern California Base Salary Range: $159,354-$254,966

San Antonio Base Salary Range: $131,003-$209,605

Indianapolis Base Salary Range: $139,539-$223,262

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

Capital Group is one of the largest and most trusted financial companies in the world, with the goal of improving people’s lives through successful investing. Our shared values of integrity, client focus, long‑term view, diverse perspectives and community inspire our associates every day. A career at Capital Group means having countless opportunities to explore, grow and succeed.

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