HR Manager

The Guitar Center Company; Westlake Village (CA); On-site; USD 107,000 - 139,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K plus company match

Mental health support

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement options

Job summary

Guitar Center is seeking an Human Resources Manager to serve as a strategic partner, leading performance management, talent development, and workforce planning to support day-to-day operations and long-term business goals.

This role focuses on coaching leaders, driving CDPs and leadership development, and ensuring compliant HR practices across the business. The position includes robust benefits, a salary range, and the opportunity to influence a high-performance culture.

Qualifications

• Bachelor’s degree in HR, business, or related field preferred.
• 5+ years of progressive HR experience supporting leaders as HR Business Partner or HR Manager.
• Strong employee relations experience including investigations and performance management.
• Ability to coach and influence leaders across multiple levels.
• Experience using HR metrics and workforce data to drive business decisions.

Responsibilities

• Provide coaching and guidance to leaders on employee relations, performance management, leadership effectiveness, organizational design, and change management.
• Manage employee relations matters including workplace investigations, conflict resolution, corrective action, and policy interpretation while ensuring compliant outcomes.
• Coach leaders on performance management, accountability, communication, and employee engagement.

Skills

Employee relations

Coaching leaders

HR metrics

Business acumen

Communication

Analytics

Confidentiality

Education

Bachelor’s degree

Job description

The Human Resources Manager is a key strategic partner in the organization, responsible for building and maintaining a positive and high-performance culture. This individual will lead initiatives related performance management, talent development and professional development.

The HR Manager provides guidance on employee relations, performance management, organizational effectiveness, talent development, and workforce planning, ensuring HR programs and initiatives support both day-to-day operations and long-term business objectives.

A key responsibility of this role is driving talent and leadership development by partnering with leaders to create meaningful Career Development Plans (CDPs), facilitate talent reviews, identify high-potential employees, and implement development strategies that strengthen organizational capability and succession readiness.

The Human Resources Manager is a key strategic partner in the organization, responsible for building and maintaining a positive and high-performance culture. This individual will lead initiatives related performance management, talent development and professional development.

The HR Manager provides guidance on employee relations, performance management, organizational effectiveness, talent development, and workforce planning, ensuring HR programs and initiatives support both day-to-day operations and long-term business objectives.

A key responsibility of this role is driving talent and leadership development by partnering with leaders to create meaningful Career Development Plans (CDPs), facilitate talent reviews, identify high-potential employees, and implement development strategies that strengthen organizational capability and succession readiness.

Responsibilities

Responsibilities include, but are not limited to:

• Provide coaching and guidance to leaders on employee relations, performance management, leadership effectiveness, organizational design, and change management.
• Manage employee relations matters, including workplace investigations, conflict resolution, corrective action, performance improvement, and policy interpretation while ensuring fair, consistent, and legally compliant outcomes.
• Coach leaders on effective performance management practices, accountability, communication, employee engagement, and leadership development.
• Facilitate the Career Development Planning (CDP) process by partnering with leaders and employees to identify development opportunities, career pathways, and growth plans that align individual aspirations with business needs.
• Partner with Talent Acquisition and business leaders on workforce planning, hiring strategies, onboarding, and organizational growth initiatives.
• Analyze workforce data and HR metrics—including turnover, engagement, performance, retention, and employee relations trends—to identify opportunities and recommend data-driven solutions.
• Support organizational change initiatives by helping leaders navigate team changes, restructures, and evolving business priorities.
• Ensure compliance with company policies, employment laws, and documentation standards while promoting consistent HR practices across the business.
• Foster an inclusive, respectful, and high-performance culture by supporting employee engagement initiatives, leadership development, and recognition efforts.

Professional Experience & Requirements

• Bachelor’s degree preferred in Human Resources, Business Administration, Organizational Development, or a related field.
• 5+ years of progressive Human Resources experience supporting leaders in a business partner or HR Manager capacity.
• Strong employee relations experience, including investigations, conflict resolution, corrective action, and performance management.
• Demonstrated ability to coach and influence leaders across multiple levels of the organization.
• Experience using HR metrics and workforce data to identify trends and recommend business-focused solutions.
• Strong business acumen with the ability to balance employee advocacy and business objectives.
• Excellent communication, relationship-building, facilitation, and presentation skills.
• Strong analytical, organizational, and problem-solving abilities with the ability to manage multiple priorities.
• Ability to maintain confidentiality and exercise sound judgment in handling sensitive employee matters.

Why Guitar Center? Here's just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including

• Medical
• Dental
• Vision
• 401K plus company match
• mental health support
• paid sick/holiday/vacation time
• employee discount program
• tuition reimbursement options

Pay Rate:

$107,000 - $139,000/yr depending on background and experience.

This position is eligible to participate in the Guitar Center Company bonus program based on Company performance.

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.

About Guitar Center

Guitar Center embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to craft lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

Why join us?

With a career at Guitar Center, you become part of the world's largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music.

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email [e-mail].