HR Manager

Software Placement Group; New York (NY); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Benefits

Job summary

Software Placement Group in Brooklyn, NY is seeking a Human Resources Manager to provide strategic and hands-on HR support across its workforce. This role manages employee relations, performance management, compliance, compensation, and HR operations, aligning with nonprofit best practices and employment laws.

You will partner with the Chief HR Officer, program directors, and staff to foster an inclusive, mission-driven workplace, oversee policy implementation, and drive engagement, retention,

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of progressive HR experience.
• In-depth knowledge of employment laws and HR best practices.
• Policy development, implementation, and interpretation related to employee conduct, discipline, and workplace safety.
• Performance appraisal methods, goal setting, coaching strategies, and employee development.
• Strong written and verbal communication skills; ability to explain policies clearly to diverse audiences.
• Skilled in handling employee relations issues, mediating conflicts, and facilitating conversations.
• Ability to manage multiple tasks and deadlines efficiently and accurately.
• Proficient in identifying challenges and developing compliant, people-centered solutions.
• Ability to build relationships with staff at all levels with integrity.

Responsibilities

• Ensure employee compliance with organizational policies and procedures.
• Serve as a point of contact for employee questions, concerns, and conflict resolution.
• Coach and counsel management through employee relations issues and recommend corrective actions.
• Conduct internal investigations to resolve employee relations issues.
• Facilitate voluntary and involuntary employee separations.
• Foster an inclusive workplace culture aligned with organizational values.
• Support employee engagement initiatives and retention strategies.
• Maintain compliance with federal, state, local and funder regulations.
• Coordinate performance reviews and coach managers on feedback and development.
• Oversee personnel records, I-9s, background checks, and HRIS data integrity.
• Leverage HRIS for recordkeeping, reporting, and efficiency.
• Generate HR reports and analytics for leadership and Board.
• Support training and employee wellness aligned with the mission.
• Advise on organizational development and workforce planning.

Skills

Employee relations

HR policy

Compliance

Communication

HRIS

Benefits administration

Policy development

People-friendly leadership

Education

Bachelor’s degree in Human Resources or related field

Tools

HRIS systems

Microsoft Office

Job description

Location: Brooklyn, NY | Schedule: Full-time, on-site | Compensation: $95k - $110k + Benefits

Overview

A mission-driven nonprofit organization serving multiple community programs is seeking a Human Resources Manager to provide strategic and hands-on HR support across its workforce. This role manages key aspects of the employee lifecycle—including employee relations, performance management, compliance, compensation, and HR operations—while ensuring alignment with the organization's mission, values, nonprofit best practices, and applicable employment laws. Working closely with the Chief Human Resources Officer, the HR team, program directors, supervisors, and employees, the HR Manager serves as a trusted partner who helps foster a positive, inclusive, and mission-driven workplace.

What you'll do

• Ensure employee compliance with organizational policies and procedures.
• Serve as a point of contact for employee questions, concerns, and conflict resolution.
• Coach and counsel management through employee relations issues and recommend appropriate corrective or disciplinary action.
• Conduct internal investigations, as needed, to ensure effective and timely resolution of employee relations issues.
• Facilitate the voluntary and involuntary employee separation process.
• Foster a positive and inclusive workplace culture that reflects the organization's values.
• Support employee engagement initiatives and retention strategies.
• Maintain compliance with all applicable federal, state, local and funder regulations.
• Coordinate performance review processes and coach managers on employee feedback, goal setting, and development plans.
• Oversee personnel records, including I-9 forms, background checks, and HRIS data integrity.
• Maintain and improve HR processes and documentation.
• Leverage HRIS systems for recordkeeping, reporting, and process efficiency.
• Generate HR reports and analytics for leadership and Board reporting as needed.
• Support training and employee wellness efforts aligned with the organization's mission.
• Partner with leadership to advise on organizational development and workforce planning strategies.

Required qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of progressive HR experience.
• In-depth knowledge of employment laws and HR best practices.
• Knowledge of policy development, implementation, and interpretation related to employee conduct, discipline, and workplace safety.
• Knowledge of performance appraisal methods, goal setting, coaching strategies, and employee development.
• Strong written and verbal communication skills, including the ability to explain complex policies clearly to diverse audiences.
• Skilled in handling employee relations issues, mediating conflicts, and facilitating productive conversations.
• Ability to manage multiple tasks and deadlines efficiently and accurately.
• Proficient in identifying challenges and developing practical, compliant, and people-centered solutions.
• Ability to develop strong relationships with staff at all levels through consistent, ethical, and supportive behavior.
• Ability to analyze HR situations and apply policy or legal standards with fairness and clarity.
• Ability to lead HR practices that support equity, inclusion, and belonging in the workplace.
• Proficiency with HRIS systems and Microsoft Office Suite.
• Exceptional interpersonal, conflict resolution, and organizational skills.

Preferred qualifications

• Master’s degree or PHR/SPHR preferred.
• Prior experience in a nonprofit, social services, or community-based organization strongly preferred.

Compensation and benefits

• $95k - $110k
• Benefits

Why this role

This is an opportunity to serve as a trusted HR partner within a mission-driven organization, shaping HR practices that support equity, inclusion, and a positive workplace culture across multiple programs.