HR Leave & Accommodations Specialist

Bass Pro Shops; Springfield (MO); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking an HR Leave & Accommodations Specialist to administer disability, medical leave programs, and the ADA interactive process in coordination with our third-party administrator. The role involves case management, communication, and ensuring accurate processing of cases and claims for outfitters.

Primary duties include handling a caseload of leave requests, collaborating with HR leaders and legal teams, and staying current on federal, state, and local leave laws.

Qualifications

• Proficient in coordinating disability, medical leave and ADA processes.
• Understanding of FMLA, ADA and state leave programs.
• Experience with HRIS data entry and case management.

Responsibilities

• Plan and manage leave and accommodations caseload.
• Coordinate with TPA and internal HR leaders for compliant processes.
• Respond to staff/management questions on leave and accommodations.
• Maintain accurate leave statuses in HRIS and payroll systems.
• Lead or participate in regular case review sessions for strategy.

Skills

Leave management

ADA knowledge

Microsoft Office

Workday

Communication

Analytical problem-solving

Education

Associate’s degree in HR or related field

Bachelor’s degree preferred

Tools

Workday

Microsoft Office

Job description

POSITION SUMMARY:

The HR Leave & Accommodations Specialist is responsible for performing administrative and professional-level functions for all company disability, medical leave programs, other leave programs, as well as the ADA interactive process in coordination with our third-party administrator (TPA). Additionally, they provide case management and ensure communication, system and administrative aspects of cases and claims are processed accurately and timely. This role requires critical thinking skills to select, organize, and logically process relevant information to solve problems. It also involves the ability to recognize subtle aspects of problems, identify relevant ideas, and express such information verbally to provide understanding.

ESSENTIAL FUNCTIONS:

• Independently plans and conducts work, makes decisions and recommendations within the scope of their authority, and has latitude for independent judgment, action, and initiative within established guidelines.
• Keeps the HR Leave & Accommodations Manager informed and brings complex or sensitive issues or problems forward for guidance or resolution.
• Delivers best-in-class leave of absence, disability, and accommodation services by effectively managing an assigned caseload to provide a compliant and smooth experience for outfitters.
• Facilitates regular case review sessions with the HR Leave & Accommodations Manager and HR Leaders to identify and execute strategies for resolution.
• Serves as a subject matter expert with intricate knowledge of all applicable leave and accommodation laws and governing regulations, including FMLA, ADA, PWFA, FLSA, HIPAA, and State leave programs.
• Stays abreast of legislation and national, state, and local issues, in addition to maintaining a working knowledge of key trends and employer best practices.
• Coordinates leave with all eligible benefits available, considering enrollments, company-provided benefits, and the type of leave needed.
• Serves as a primary contact to respond to questions from staff and management regarding leave and accommodation requests, as well as assesses, researches, and administers Outfitter requests for stay at work accommodations.
• Analyzes and engages in the administration of Reasonable Accommodation (RA) requests and the interactive process, tracking, recommendations to the company and other internal stakeholders regarding reasonable accommodations, and timely communication.
• Facilitates the interactive accommodation process with key partners as needed, including internal HR Leave & Accommodation Manager, HR Business Partner, Employee Relations, Legal Teams, and TPA, to identify and assess options for providing reasonable accommodations in accordance with the ADA and other applicable laws pertaining to disabilities.
• Analyzes, investigates, and reconciles leave and pay discrepancies, maintaining reasonable communication with outfitters on leave to facilitate smooth and timely return to work, and relaying communication between outfitters and their managers during leave.
• Maintains leave status in the HRIS system and partners with HR Payroll to ensure accurate leave processing and appropriate system updates.
• ALL OTHER DUTIES AS ASSIGNED

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to prioritize work and the flexibility to change directions as the job dictates.
• Ability to solve problems using selection and application of extensive procedures, precedents, and rules.
• Ability to operate with some latitude for independent judgment and action.
• Ability to work successfully in a team environment.
• Experience working in complex environments with a high degree of organizational effectiveness.
• Ability to develop relationships with co-workers and outfitters in other areas of the company through effective communication.
• Requires excellent computer skills with experience in Microsoft Office and Workday preferred.
• Strong organizational and communication skills are critical to success in this role, as there are frequent communication with outfitters, leaders, and the TPA.
• Ability to work in a dynamic environment and meet deadlines while managing multiple projects/tasks.
• Professional and effective written and verbal communication skills with proven competency in analytical problem-solving, diligence, organizational skills, multitasking, and approaching challenging matters with enthusiasm and creativity in a proactive manner.
• Extensive knowledge of FMLA, ADA, PWFA, PDA, FLSA, HIPAA, and State leave programs.

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: Associate’s degree in human resources, business administration, or related field. Bachelor's degree is preferred.
• A minimum of 1-2 years of work experience in managing leave and/or accommodations or related HR field experience.
• Any certification in Leave Management and ADA programs would be a plus.
• Experience using HCM systems; Workday is preferred.

PHYSICAL REQUIREMENTS:

• Regularly sit and perform computer work.
• Occasionally walks and stands.
• Seldom/never lifts up to 50 lbs.

Full Time Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

Bass Pro Shops