HR (Human Resources) Specialist

Msr-Fsr, Llc; Santa Clara (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

401K

Life Insurance

Flexible Spending Accounts (FSA)

Disability Insurance

Paid Time Off

Training & Development

Job summary

MSR-FSR, LLC is seeking a California‑savvy HR Generalist to support employee relations, compliance, onboarding, and benefits coordination. You will advise managers on compensation decisions, maintain HRIS data, and work with legal counsel for investigations.

You will interact with employees at MSR locations and customer sites as needed. The role requires knowledge of California laws, strong communication, and the ability to handle multiple tasks under tight deadlines.

Qualifications

• Bachelor’s degree required in HR, Business, Organizational Management, or related field.

Responsibilities

• Provide general HR support including employee relations, policy interpretation, and staff inquiries.
• Serve as liaison between employees and management while maintaining confidentiality.
• Counsel managers on development planning, coaching, and performance improvement.
• Advise managers on salary offers and total compensation adjustments.
• Coordinate workers’ compensation processes and ADA/litigation related requests.
• Assist onboarding and transfer processes with recruiting team.
• Conduct employee investigations and coordinate resolutions with legal as needed.
• Attend to employees at MSR locations and client sites as required.
• Support training, compliance, and annual benefits review activities.
• Maintain HRIS data accuracy and generate HR metrics.
• Oversee onboarding/offboarding activity and communicate final pay/benefits.

Skills

Communication skills

Work with all levels

Prioritization

MS Office suite

Analytical thinking

HR compliance & labor laws

Education

Bachelor’s degree in HR/Business/Organizational Management

Tools

Paycor HR

SharePoint

Microsoft Office

Job description

Must have experience supporting California and knowledgeable of California laws.

General HR support

• Supporting employees and managers in the handling of all human resource-related activities including employee relations, responding to employee questions or concerns, and communicating and interpreting policies and procedures.
• Supporting and serving as a liaison between employees and management.
• Counseling employees and managers in maintaining a productive and positive work environment, including development planning, coaching, etc.
• Advising managers on salary offers and total compensation increases.
• Coordinating workers compensation program, including addressing requests relating to modified duty/early return to work, ADA and litigation.
• Support the new hire onboarding and transfer processes, acting as a liaison between the hiring manager and the recruiting team.
• Conducting employee investigations as needed and ensuring timely and responsible resolutions.
• Consulting with legal counsel as needed.
• Meet with employees at MSR location as well as customer site locations as needed.

Performance Management

• Consulting with and advising management as it relates to maximizing employee productivity through swift and timely resolution.
• Resolving employee performance issues to ensure appropriate corrective action steps are taken, including coaching, verbal/written warnings, and performance improvement plans.
• Assist in the development and implementation of performance management systems and processes.
• Support supervisors in the performance appraisal process and ensure timely completion of evaluations.

Training

• Providing and tracking compliance of required training, including conducting New Employee Orientation, New Manager Orientation, Harassment Awareness and other required training, leadership and management courses.

Data Management and Reporting:

• Maintain accurate HR metrics and reports.
• Enter associate changes (position and rate) into the HRIS system.
• Ensure data integrity for associate information in the HRIS system.

Onboarding/Offboarding:

• Support the Onboarding process as it relates to HRIS/Payroll data entry and support the communication throughout the onboarding process with the employee
• Manage the entire offboarding process for associates, including resignation, termination, and retirement.
• Schedule exit interviews and prepare relevant documentation for voluntary separated associates.
• Ensure the accurate processing of offboarding paperwork and employment termination forms. Provide clear communication to departing associates regarding their final pay, benefits, and any necessary policies or procedures related to their exit.

Benefits Management

• Support annual benefits review and play a part in the decision-making process.
• Support employees by directing them to the proper location or personal regarding benefits support
• Support employees with general benefits related questions
• Compliance
• Ensuring compliance with all state and federal laws and regulations pertaining to Human Resource matters.
• Partnering with internal compliance team to participate in audits conducted by state or federal agencies.
• Monitoring and providing feedback regarding current policies and procedures and proposing or drafting policies and updates as needed.

Qualifications

• Strong communications skills (interpersonal, oral and written)
• Must be able to work with employees and leaders at all levels of the organization
• Ability to prioritize workload and self-manage projects, handle multiple tasks and meet strict deadlines
• Strong command of Microsoft Office applications including Excel, Power Point, Word, Teams and Outlook as well as SharePoint and Paycor HR management systems
• Strong analytical and conceptual thinking skills, including the ability to analyze data
• Human Resources experience should include familiarity with and experience in associate relations, associate communications, and labor laws

EDUCATION & EXPERIENCE

• Bachelor’s degree in human resource management, Business, Organizational Management, or comparable disciplinerequired.
• Minimum 3-5 years functional experience
• Knowledge of Federal and State employment laws, Investigation skills, HR technical knowledge in EEO, AA, FMLA, ADA, unemployment, and worker's compensation.
• Ability to make significant contributions to processes and systems.

COMPETENCIES:

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Occasionally (less than 1/3 of the job)

Frequently (1/3 to 2/3 of the job)

Continually (more than 2/3 of the job)

• Continually required to stand.
• Frequently required to sit.
• Continually required to utilize hand and finger dexterity.
• Continually required to walk- up to 2 miles per day.
• Continually required to talk or hear.
• Continually required to perform repetitive tasks
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.

• Occasionally work near moving mechanical parts
• Occasionally work around fumes, airborne particles, or toxic chemicals.
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception and ability to adjust focus.
• You must be able to wear personal protective equipment, including protective eye wear and hard hat in certain areas of the building

• Health Care Plan (Medical, Dental & Vision)
• 401K
• Life Insurance
• Flexible Spending Accounts (FSA)
• Disability Insurance
• Paid Time Off
• Training & Development