HR Business Partner II

Jobtailor; Baltimore (MD); On-site; USD 95,000 - 130,000; Full time

Job summary

Jobtailor is seeking an HR leader at the Senior level to serve as a trusted advisor to the Sr. Director of Operations. The role requires driving engagement, retention, training, and discipline, while shaping HR strategy across locations.

You will lead HR staff, manage labor relations, and ensure compliance with CBAs, laws, and company policies. A strong background in HR analytics, policy development, and cross‑functional collaboration is essential.

Qualifications

• Bachelor’s degree or demonstrated equivalent is required.
• 7–10 years of HR experience with 3–5 years of HR management experience, including supervision of other HR staff.
• SPHR certification or equivalent demonstrates technical HR knowledge.
• Ability to analyze information to recommend resolutions to complex problems and strategic challenges.
• Strong written and verbal communication skills; ability to speak with associates at all levels.

Responsibilities

• Acts as trusted advisor to Sr. Director of Operations and advises on engagement, retention, training, and discipline issues.
• Directs HR staff to address Associate Relations issues and identify trends for improvement.
• Establishes and maintains positive labor relations and ensures compliance with CBAs and laws.
• Leads recruiting lifecycle and onboarding processes for location(s).
• Remains knowledgeable about regulatory and statutory HR matters to provide accurate counsel.
• Travels up to 50% nationally/regionally to support HR initiatives.

Skills

HR management

Employee relations

Policy development

Analytical thinking

Written communication

Education

Bachelor’s degree

SPHR certification or equivalent

Job description

• Develops and maintains a position of trusted advisor to the Sr. Director of Operations.
• Advises the Sr. Director of Operations and operations managers on engagement, retention, training and discipline issues as they arise, and identifies trends and opportunities for improvement.
• Establishes and nurtures a visible and positive HR presence within the branches and among associates at all levels.
• Directs the activities of assigned HR staff to ensure Associate Relations issues and problems are addressed before their magnitude necessitates escalation.
• Establishes and maintains positive Labor relations.
• Participates in arbitrations, grievances, and contract negotiations, and ensures operations managers understand their CBA.
• Partners with Loss Prevention, Accounting, Supply Chain, and other departments to support operations’ objectives.
• Directs the recruiting function life‑cycle at the location(s).
• Directs the delivery of on‑boarding, orientation, and training.
• Regularly communicates with peers to collaborate on common challenges and opportunities.
• Regularly communicates with Regional HRD about the state of HR within assigned location(s).
• Maintains knowledge of current trends, technical, regulatory, and statutory related to the Human Resources function to ensure delivery of appropriate advice and counsel.
• Conducts confidential HR investigations.
• Ensures that all federal, state, local laws, collective bargaining agreements and corporate HR‑policies are proactively managed.
• Administers individually or through the supervision of others all company and local HR policies.
• Acts as a supervisor, mentor and primary resource to other HR professionals on site.

Requirements

• Requires a Bachelor’s degree or demonstrated equivalent.
• Requires the ability to analyze information to recommend resolutions to complex problems and strategic challenges.
• Requires the technical HR knowledge associated with obtaining and maintaining a HRCI SPHR certification or equivalent.
• Requires 7‑10 years of experience in HR with 3‑5 years of HR management experience, (including the supervision of other HR staff).
• Requires demonstrated competency in the development of HR strategies and associate engagement.
• Requires the ability to speak, read and comprehend instructions, correspondence and policy documents, as well as converse comfortably with associates; excellent problem‑solving and writing skills.
• Requires ability to build collaborative partnerships and experience working with other departments.
• Requires strong working knowledge of employment‑related local/state/federal regulations.
• Requires proficiency with HRIS and business software/systems and have expertise in preparing documents, spreadsheets and presentations.
• Requires flexibility and adaptability to manage multiple projects and manage remote direct reports, while maintaining focus on critical HR processes.
• Requires the ability to lead and be a member of a team; ability to handle confidential matters with discretion.
• Requires national, regional, and area travel up to 50% of the time.