HR Business Partner - E-Commerce, TikTok USDS-JV (San Jose)

TikTok USDS Joint Venture; San Jose (CA); On-site; USD 103,000 - 228,000; Full time

Job summary

TikTok USDS Joint Venture LLC is seeking an enterprise-caliber HR Business Partner to advise executive leaders and drive organizational design, long-term workforce planning, and macro business architecture in a highly secure environment.

You will partner with Corporate and Technical Security teams, lead diagnostics and realignment roadmaps, and coach leaders through rapid change while aligning talent strategy with national security and data sovereignty goals.

Qualifications

• 5+ years of progressive experience as a strategic HR Business Partner with direct experience in Organizational Design involving technical/corporate organizational assessments, structural redesign, and scalable operating model implementation.
• Proven Transformation Track Record: Demonstrated success managing complex organizational changes tied to business restructuring, technical infrastructure growth, reengineering, or macro corporate transformation.

Responsibilities

• Executive Advisory: Serve as a strategic HR partner to both corporate executive and technical security leaders, translating complex business and engineering priorities into data-driven, highly secure people strategies.
• Macro Organizational Diagnostics: Independently conduct comprehensive organizational diagnostics to identify structural pain points, capability gaps, processing bottlenecks, or infrastructure inefficiencies across both corporate and technical client lines.
• Root-Cause Architecture: Identify underlying organizational friction points, execute systematic root‑cause analyses, and implement scalable structural solutions to ensure high talent density, operational efficiency, and system performance.
• Structural Design & Evaluation: Design and evaluate intricate engineering, security, and corporate organizational structures, optimizing business work rhythms, spans of control, technical layering, role clarity, and matrixed decision‑making models.
• Transformation & Realignment Roadmaps: Develop sophisticated business cases for change and author comprehensive implementation roadmaps to guide corporate business realignments, product pivots, or data isolation initiatives.
• Workforce Segmentation: Lead advanced workforce segmentation and headcount modeling to support long‑term capacity planning, business agility, and agile engineering sprints.
• Leadership Coaching: Coach executive corporate and technical leaders on navigating rapid change, driving strict operational and performance accountability, and developing high‑performing, matrixed teams.
• COE Collaboration: Partner cross‑functionally with HR Centers of Excellence (TA, Compensation, D&I, L&D) to build and deploy specialized talent acquisition, people programs, and total rewards structures tailored to elite technical and corporate talent.
• Compliance, Risk & Security Oversight: Navigate highly sensitive employee relations cases and evolving, strict data‑security and regulatory compliance frameworks in lockstep with specialized Legal and ER functions.

Job description

Responsibilities

TikTok’s US Data Security (USDS) team is growing—and we're seeking an enterprise-caliber, strategic, and operationally strong HR Business Partner for two critical client portfolios. In this role, you will support E-Commerce Business and E-Commerce Tech pillars in Tech & Product team. Operating as a trusted advisor to executive business and technical leaders, this role will drive in-depth organizational design (OD), long-term strategic workforce planning, and macro business architecture transformation inside a highly secure environment. The ideal candidate will have deep experience analyzing, designing, and implementing scalable organizational structures within complex corporate matrices and technical talent bases, with the ability to assess current-state organizational effectiveness and build future-state models that support growth, system efficiency, and alignment with national security and data sovereignty goals.

Specifically, you will:

• Executive Advisory: Serve as a strategic HR partner to both corporate executive and technical security leaders, translating complex business and engineering priorities into data-driven, highly secure people strategies.


• Macro Organizational Diagnostics: Independently conduct comprehensive organizational diagnostics to identify structural pain points, capability gaps, processing bottlenecks, or infrastructure inefficiencies across both corporate and technical client lines.


• Root-Cause Architecture: Identify underlying organizational friction points, execute systematic root‑cause analyses, and implement scalable structural solutions to ensure high talent density, operational efficiency, and system performance.


• Structural Design & Evaluation: Design and evaluate intricate engineering, security, and corporate organizational structures, optimizing business work rhythms, spans of control, technical layering, role clarity, and matrixed decision‑making models.


• Transformation & Realignment Roadmaps: Develop sophisticated business cases for change and author comprehensive implementation roadmaps to guide corporate business realignments, product pivots, or data isolation initiatives.


• Workforce Segmentation: Lead advanced workforce segmentation and headcount modeling to support long‑term capacity planning, business agility, and agile engineering sprints.


• Leadership Coaching: Coach executive corporate and technical leaders on navigating rapid change, driving strict operational and performance accountability, and developing high‑performing, matrixed teams.


• COE Collaboration: Partner cross‑functionally with HR Centers of Excellence (TA, Compensation, D&I, L&D) to build and deploy specialized talent acquisition, people programs, and total rewards structures tailored to elite technical and corporate talent.


• Compliance, Risk & Security Oversight: Navigate highly sensitive employee relations cases and evolving, strict data‑security and regulatory compliance frameworks in lockstep with specialized Legal and ER functions.

Qualifications

Minimum Qualifications:

• 5+ years of progressive experience as a strategic HR Business Partner with direct experience in Organizational Design involving technical/corporate organizational assessments, structural redesign, and scalable operating model implementation.


• Proven Transformation Track Record: Demonstrated success managing complex organizational changes tied to business restructuring, technical infrastructure growth, reengineering, or macro corporate transformation.

Preferred Qualifications:

• Technical & Regulated Matrix Depth: 3+ years of experience explicitly supporting corporate infrastructure client groups (e.g., Legal, Finance, Compliance, Policy, or HR) AND/OR highly technical, engineering, or security-regulated environments (e.g., Cybersecurity, Data Infrastructure, Risk & Response, or Privacy fields).


• Advanced Analytical Diagnostic Toolkit: Exceptional diagnostic capabilities; deeply comfortable working through high ambiguity, massive unstructured technical/corporate datasets, and changing regulatory frameworks.


• Data Fluency: Technical proficiency with data visualization or HR analytics tools (Excel, Tableau, Power BI) to independently convert talent intelligence metrics into executive-ready proposals.


• Executive & Technical Stakeholder Influence: Strong facilitation skills & executive presence, and a proven track record of achieving alignment and executing influence without direct authority over senior technical, engineering, and corporate leadership stakes.

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision‑making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.

On‑site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real‑time decision‑making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in‑person schedule up to 5 days a week.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $102600 - $228000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

• Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;


• Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;


• Exercising sound judgment.