HR Business Partner | Commerce CA.

OnTrac; Laguna (CA); Hybrid; USD 110,000 - 157,000; Full time

Benefits offered by this job

Medical, dental, and vision

Life and disability coverage

401(k) with company match

Flexible vacation

Floating holidays

Paid sick leave

Paid holidays

Parental leave

Wellness programs

Job summary

OnTrac is seeking an HR Business Partner to partner with field operations, aligning enterprise HR programs with site needs and driving performance, engagement, and retention.

You will lead onboarding for General Managers, coach leaders on change management, and synthesize HR data to inform decisions, while supporting a multi-state footprint and ensuring policy clarity.

Qualifications

• 5+ years of progressive HR experience in multi-site environments.
• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Professional certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) strongly preferred.
• Experience supporting 850–1,000 employees across multiple states.
• Experience with HRIS, Excel, and data visualization tools (Power BI, Tableau).
• Willingness to travel up to 30% (inter- and out-of-state).

Responsibilities

• Serve as strategic advisor to facility operations leaders and align enterprise HR programs with local goals.
• Lead change management and core HR cycles including performance management, succession planning, and talent selection.
• Own onboarding for General Managers; coordinate with Talent Acquisition and IT for day-one readiness.
• Strengthen performance and Employee Relations through coaching, investigations, and risk assessments.
• Develop talent and career paths with IDPs and leadership development at site level.
• Boost engagement and retention through programs designed with local leaders.
• Turn data into actionable insights to improve employee experience and outcomes.
• Ensure policy clarity and compliant implementation across the field.
• Conduct site visits to assess culture and implement facility-level initiatives.

Skills

Empathy

Problem solving

Communication

Stakeholder management

Travel readiness

Education

Bachelor’s degree in Human Resources, Business Administration, or related field

Tools

HRIS

Excel

Power BI

Tableau

Job description

OnTrac is hiring an HR Business Partner!

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving.

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Location: Hybrid, 3x's week in office, 5959 Randolph St. Commerce CA

Compensation: The base pay range for this position is $110,000 - $157,000. Actual compensation will be determined based on experience, skills, internal equity, and other job-related factors.

This position may also be eligible for bonus, commission, or other incentive compensation in accordance with the terms of the applicable plan of up to a 15% Bonus Target.

Employment Logistics:

The HRBP supports field operations (Branches/Hubs) by equipping leaders and employees with programs that strengthen performance, engagement, retention, and organizational health. This role serves as a strategic partner to facility leadership, aligning enterprise HR programs with local operational needs and ensuring consistent adoption of updates across Employee Relations, Performance Management, Talent & Succession Planning, Change Management, Labor Planning, and Organizational Development. The HR Manager leads onboarding for key roles, drives data‑informed decisions, and ensures employees and managers have clear guidance on policies and processes, elevating the overall employee experience across a multi‑site, multi‑state footprint.

Unpacking the Benefits:

Employees are eligible for a comprehensive benefits package which may include:

• Medical, dental, and vision insurance

• Life and short- and long-term disability coverage

• 401(k) retirement savings plan with company match

• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours

• Two (2) floating holidays per year

• Paid sick leave*

• Six (6) paid company holidays

• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave

• Additional wellness and employee assistance programs

Benefits eligibility and offerings are subject to the terms and conditions of the applicable plans and company policies.

The Must-Haves:

• 5+ years of progressive HR experience in multi-site environments
• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Professional certification (SHRM‑CP, SHRM‑SCP, PHR, or SPHR) strongly preferred
• Demonstrated experience supporting 850–1,000 employees across multiple states
• Proven track record in employee relations, performance management, and org development
• Experience with HRIS, Excel, and data visualization tools (e.g., Power BI, Tableau) to support workforce planning, engagement, and retention
• Ability and willingness to travel up to 30% (inter‑ and out‑of‑state)

Your Mission in Motion:

A summary of key responsibilities for the role is outlined below. Additional duties may be assigned as needed to support business objectives.

• Serve as strategic advisor: Partner with facility operations leaders to understand site needs, influence decisions, and align enterprise HR programs with local goals.
• Lead change and core HR cycles: Coach leaders on change management and drive performance management, succession planning, talent selection, and related HR processes.
• Own onboarding for key leaders: Build and manage onboarding plans for General Managers; partner with Talent Acquisition and IT to ensure day‑one readiness.
• Strengthen performance and Employee Relations: Guide managers on coaching, counseling, and discipline; lead investigations with clear plans, findings, and risk assessment, escalating to Legal as appropriate.
• Develop talent and careers: Educate and support Individual Development Plans (IDPs) and enable leadership capability building at the site level.
• Boost engagement and retention: Design and deliver programs that improve culture, belonging, and retention in partnership with local leaders.
• Turn data into action: Synthesize people and business metrics to deliver insights and recommendations that optimize the employee experience and outcomes.
• Enable policy clarity and compliance: Interpret policies for managers and employees; recommend implementation decisions and ensure consistent application.
• Stay close to the field: Conduct strategic site visits to assess culture, gather feedback, and implement facility‑level initiatives; align labor planning with GMs and recommend adjustments supported by operational and financial data.
• Lead cross‑functional HR initiatives: Partner with Total Rewards, Recruiting, Employee Resource Center, and Talent Management to deliver cohesive, enterprise programs.

Paving your way to your success:

• You influence and build trust across levels, field leaders, executives, and cross‑functional partners, using clear, practical communication tailored to the audience.
• You operate with strong business acumen and sound judgment, applying problem‑solving and creativity to complex people topics while aligning HR initiatives to operational outcomes.
• You lead change with credibility, navigating ambiguity and guiding leaders through adoption with structure and follow‑through.
• You are data‑driven and action‑oriented, turning people and business metrics into focused insights and measurable improvements.
• You model accountability and integrity, meeting commitments, resolving conflicts constructively, and elevating a culture of respect and performance.

Posting Timeline:

This job posting is anticipated to remain open for at least 15 days from the date of posting

Disclosures:

*Washington state employees are eligible for up to 56 hours of paid sick leave annually.

The salary range above represents the national range for this position. The salary range may be inclusive of several career levels at OnTrac, and the actual base salary offered may vary depending on several factors including, but not limited to: Geographic location, candidate experience and qualifications, job‑related skills and competencies, market alignment, and financial considerations.

Compensation decisions are made based on the specific circumstances of each hire to ensure fair and competitive pay.

OnTrac is proud to be an Equal Opportunity Employer

OnTrac is an equal‑opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace.

Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.