HR Business Partner Associate-Retail

PNC Financial Services Group, Inc.; Pennsylvania; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking an HR Business Partner Associate based in Pittsburgh, PA, to support the Retail Distribution HR team with tools, resources, and reporting for workforce planning.

You will engage with cross-functional stakeholders and drive talent processes across the organization. The role emphasizes analytical reporting, strategic partnership with business leaders, and process improvement to enhance employee experience and organizational effectiveness.

Qualifications

• Requires university/college degree or equivalent combination of education and experience.
• Strong analytical and problem-solving skills with data interpretation.
• Excellent written and verbal communication; ability to influence and collaborate across levels.

Responsibilities

• Support the Retail Distribution HR team by providing tools, resources, and operational support to branch teams.
• Develop, analyze, and maintain reports and metrics to inform business decisions and workforce planning.
• Coordinate and support Mid-Year (MY) and End-of-Year (EOY) performance and talent management cycles.
• Partner with HR, business leaders, and ecosystem partners to drive and implement business priorities.
• Monitor trends, analyze data, and provide insights to support organizational effectiveness and employee experience.

Skills

Analytical thinking

Communication skills

Cross-functional collaboration

Prioritization

Stakeholder management

Education

Bachelor's degree

Tools

HRIS

Workday

Excel

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a HR Business Partner Associate within PNC's Business Partners organization, you will be based in Pittsburgh, PA. This role serves as a key contributor to strategic initiatives, reporting, and annual talent processes while collaborating across HR and business partners to advance organizational priorities. This person will be a partner with the Retail Distribution HR team to ensure branch teams have the tools, resources, and support needed to drive business success.

Key Responsibilities

• Support the Retail Distribution HR team by providing tools, resources, and operational support to branch teams.
• Develop, analyze, and maintain reports and metrics to inform business decisions and workforce planning.
• Coordinate and support Mid-Year (MY) and End-of-Year (EOY) performance and talent management cycles.
• Serve as a key contributor on cross-functional projects and strategic initiatives.
• Partner with HR, business leaders, and ecosystem partners to drive and implement business priorities.
• Monitor trends, analyze data, and provide insights to support organizational effectiveness and employee experience.
• Assist in process improvements and change management efforts to enhance team efficiency and effectiveness.

Qualifications

• Strong business acumen with the ability to understand and support organizational priorities.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and problem-solving skills with experience interpreting and leveraging data.
• Excellent written and verbal communication skills, with the ability to influence and collaborate across all levels.
• Proven ability to build partnerships and work effectively with cross-functional teams.
• Retail branch experience or a branch operations background is preferred.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Analyzes HR information and provides regular management reports. Utilizes standard tools and systems to more effectively manage employee populations and personnel costs. Prepares, reviews, and analyzes a variety of HR information, data, and reports. Provides solutions and makes business recommendations and presentations based on findings. Coordinates human resources initiatives within the organization and acts as a liaison to other human resources functions when necessary. Supports the implementation, maintenance and communication of the organization's human resource programs, policies and processes. Serves as the point of contact on various HR systems and processes to support the line of business through various HR initiatives and projects, including but not limited to position management, requisition support, and organizational design.

Employees Expectations

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Preferred Skills

Preferred Skills Change Management, Conflict Resolution, Decision Making, Employee Relations, HR Business, Human Resource Information Systems (HRIS), Human Resources Policies, Onboarding, Recruiting, Workforce Planning

Competencies

• Accuracy and Attention to Detail
• Analytical Thinking
• Data Gathering and Analysis
• Data Gathering and Reporting
• HR: Policies, Standards and Procedures
• HR Operations
• Human Resources Policies
• Strategies And Environment
• Workforce Analytics

Work Experience

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

• Bachelors
• Certifications No Required Certification(s)
• Licenses No Required License(s)
• Language Assessments No Required or Preferred Language Assessments
• Benefits

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full-time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say “Workday” for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

About PNC

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve.