HR Business Partner

Premera Blue Cross; Mountlake Terrace (WA); On-site; USD 92,000 - 157,000; Full time

Benefits offered by this job

Health benefits

Tuition assistance

401K match

On-site parking

Job summary

Premera Blue Cross seeks an HR Business Partner to support the Enterprise Execution Division with a focus on Operations. You’ll build trusted relationships, advise leaders on performance, design changes, and apply data-driven HR solutions in a fast-paced environment.

You will collaborate with senior HR partners and other Human Capital colleagues to address complex people matters, leveraging AI-enabled tools to improve processes and outcomes. This hybrid role is based in Washington state.

Qualifications

• A bachelor’s degree in Business, Human Resources, Organizational Development, or related field.
• Five years of progressively responsible HR experience supporting HR practices and employment regulations.
• Experience building consultative relationships with leaders and strong written and verbal communication.
• Analytical and problem-solving skills with ability to interpret data and trends.
• Experience using AI or automation tools and willingness to learn new technology.

Responsibilities

• Strategic HR partnership and leader coaching to understand business needs and priorities.
• Employee relations support, policy interpretation, and risk management across the organization.
• Organizational effectiveness and continuous improvement using data, processes, and AI-enabled solutions.
• Relationship building and cross-functional collaboration across Human Capital and the broader organization.

Skills

HR partnerships

Leadership coaching

Data analysis

Communication

AI familiarity

Education

Bachelor's degree

Tools

AI tools

Job description

Mountlake Terrace WA

Spokane WA

Full time

R29162

Workforce Classification:

Hybrid

Join Our Team: Do Meaningful Work and Improve People’s Lives

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we’re able to better serve our customers. It’s this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace. (https://www.premera.com/visitor/careers#awards)

Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: https://healthsource.premera.com/ .

Do you believe HR can make a company better by creating an environment where employees can grow, do their best work, and contribute to business success?

As an HR Business Partner supporting the Enterprise Execution Division and a focus on Operations. You will build trusted, consultative relationships and provide practical advice and solutions across performance management, organizational design, employee engagement, talent planning, change management, and HR policies and practices. You will bring sound judgment, data-informed problem-solving, and clear communication to help employees and leaders succeed in a fast-paced, evolving business.

You will join a collaborative Human Capital team that values curiosity, relationships, sound judgment, and continuous improvement. If you thrive in a fast-paced environment, enjoy coaching developing leaders, and are interested in using data, technology, and AI to strengthen HR solutions, this is an opportunity to make a meaningful impact across a high-volume area of the business.

Why Join Us?

• Partner Closely with Operational Leaders: Build trusted relationships with team leads and directors, learn their business, and help translate people's needs into practical solutions.
• Coach and Develop Leaders: Support leaders who are building their leadership toolkit by helping them navigate performance, conduct, employee concerns, change, and difficult conversations.
• Broaden Your HR Expertise: Work alongside senior HR Business Partners, Employee Relations, and other Human Capital partners to expand your experience across a range of complex people matters.
• Improve How Work Gets Done: Use data, critical thinking, process improvement, technology, and AI-enabled tools to identify trends, create structure, and increase leader and team capacity.
• Contribute in a High-Impact Environment: Support a large, fast-moving operational organization where responsiveness, organization, relationship building, and thoughtful judgment are essential.

What You Will Do:

Strategic HR Partnership & Leader Coaching

• Build consultative relationships with assigned operational divisions and develop a clear understanding of their business, workforce, and people priorities.
• Advise and coach leaders on performance management, organizational design, employee engagement, talent planning, change management, and interpretation of HR policies and practices.
• Partner with leaders, senior HR business partners, and Human Capital partners to assess needs, identify root causes, and develop practical people strategies that support business priorities and people plans.

Employee Relations & Risk Management

• Support leaders and employees with workplace concerns, HR program questions, policy interpretation, performance matters, conduct concerns, time and attendance issues, and other employee-relations needs.
• Coach leaders through difficult conversations and partner with Employee Relations and other subject matter experts when additional guidance is needed.
• Maintain knowledge of employment laws and legal requirements, identify potential risks, engage the appropriate HR partners, and promote consistent application of company and Human Capital policies and practices.

Organizational Effectiveness & Continuous Improvement

• Use data, trends, and business context to inform recommendations and influence people-related decisions.
• Help leaders organize and prioritize work, manage competing demands, and establish processes or controls that improve team effectiveness and capacity.
• Provide input on HR programs, initiatives, and policies, and identify opportunities to improve HR and leader practices through technology, automation, and AI-enabled solutions.

Relationship Building & Collaboration

• Build credibility and trust by listening, seeking context, demonstrating curiosity, and adapting support to the needs of the business.
• Partner across Human Capital and the broader organization to connect leaders with the right resources, expertise, and solutions.
• Communicate clearly and effectively with employees and leaders at multiple levels of the organization.

What You Will Bring:

• A bachelor’s degree in Business, Human Resources, Organizational Development, or a related field, or an equivalent combination of education and experience.
• Five years of progressively responsible experience providing support with HR practices, policies, and employment regulations.
• Experience building consultative relationships with leaders, supported by strong interpersonal and written communication skills, active listening, clear thinking, and sound judgment.
• Analytical and problem-solving skills, with the ability to interpret data, identify trends, and develop practical recommendations.
• Experience using AI or automation tools or demonstrated curiosity and willingness to learn and experiment with emerging technology.

Preferred Experience:

• Previous experience as an HR Generalist or HR Business Partner providing consultative support to leaders and employees within an HR business partner model.
• Experience supporting a call-center, retail, production, or other large-scale operational workforce where priorities and business needs change quickly.
• Prior experience coaching frontline leaders and leaders who are developing their management capabilities.
• HR certification or additional education, such as PHR or SPHR.

Premera total rewards

Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow. Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being. We offer a broad array of rewards including physical, financial, emotional, and community benefits, including:

• Medical, vision, and dental coverage with low employee premiums.
• Voluntary benefit offerings, including pet insurance for paw parents.
• Life and disability insurance.
• Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.
• Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.
• Generous paid time off to reenergize.
• Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.
• Employee recognition program to celebrate anniversaries, team accomplishments, and more.

For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.

• Commuter perks make your trip to work less impactful on the environment and your wallet.
• Free convenient on-site parking.
• Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.
• Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.
• Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.
• Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.

Equal employment opportunity/affirmative action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at [e-mail] or via phone at 425-918-4785.

The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience.

The salary range for this role is posted below; we generally target up to and around the midpoint of the range.

National Plus Salary Range:

$92,400.00 - $157,100.00

*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska.

We’re happy to discuss compensation further during the interview because we believe that open communication leads to better outcomes for all. We’re committed to creating an environment where all employees are celebrated for their unique skills and contributions.

At Premera, we make healthcare work better. By focusing on improving our customers’ experience purposefully and serving their needs passionately, we make the process easier, less costly, and more positive. Through empathy and advocacy, we change lives.

As the leading health plan in the Pacific Northwest, we provide comprehensive health benefits and services to more than 2 million customers, from individuals to Fortune 100 companies. Our services include innovative programs focused on health management, wellness, prevention, and patient safety. We deliver these programs through health, life, vision, dental, disability, and other related products and services.

Premera Blue Cross is headquartered in Mountlake Terrace, WA, with operations in Spokane and Anchorage. The company has operated in Washington since 1933 and in Alaska since 1952. With more than 80 years of experience in the region, we deliver innovation, choice, and expertise.