Position Summary
This role combines strategic HRbusiness partnership with hands-on management of workers' compensation, generalliability, property, and safety risk for the organization. The People &Risk Business Partner operates as a consultant to company and store-levelleadership on employee relations, talent, and workforce strategy, while also owning the investigation, administration, and reduction of workplace injury, security, and liability claims across an assigned territory.
Key Responsibilities
- Work with company and store-level management todetermine current HR, safety, and risk needs and provide solutions.
- Work closely with Operations to help implement HR,safety, and risk goals set by upper management.
- Create strategic ways to improve the relationshipbetween company leadership and its employees.
- Work with Operations to develop and maintain strategictalent plans, and to plan and deliver training aimed at reducing the incidenceof injuries, security issues, property damage, and other organizational risk.
- Conduct periodic development meetings with managers.
- Facilitate Employee Relations investigations andcoordinate with all levels of store operations personnel to investigateincidents resulting in injuries, security breaches, property losses, workplaceviolence, and safety concerns.
- Participate in candidate screening and job interviewingprocesses to ensure new hires align with upper management's goals.
- Manage talent and learning strategy encompassingsuccession planning, coaching, performance management, organizationaleffectiveness, performance consulting, and development of learning programs.
- Investigate and administer legal and proceduralrequirements for processing workers' compensation, general liability, andproperty claims, including submission of required forms (e.g., DWC-1, 801form).
- Serve as liaison between injured workers, management,the claims administrator, and legal counsel regarding claim status andresolution.
- Prepare and file the annual Cal/OSHA 300 report,including all necessary forms, records, and documentation for workers'compensation claims; post reports in designated locations. May prepare andsubmit documents and responses requested by Cal/OSHA for announced orunannounced inspections or complaints.
- Stay current on HR and risk trends to develop solutionsusing current best practices in the field.
- Ensure a strong understanding of employment and safetylaws and regulations to help the company stay in compliance.
- Assist Operations in maintaining safety guidelines andprocedures.
- Gain practical understanding and proficiency in usingand assisting others with security systems such as cameras, alarms, andassociated applications.
- Maintain confidential records, document claim andinvestigation files, and interpret and effectively communicate policies andprocedures.
Knowledge, Skills & Abilities
Knowledge of:
- Workers' compensation claims administration, regulations, and practices.
- HR policy, employee relations practice, and applicable labor laws and regulations.
- MS Office software applications.
Ability to:
- Perform a wide variety of duties with appropriate organization and prioritization.
- Think critically and conduct root-cause analysis.
- Operate standard office equipment.
- Respond timely to requests and inquiries from internal and external partners.
- Maintain a variety of files and records.
- Communicate clearly and professionally, both orally and in writing.
- Establish and maintain effective and congenial working relationships across all levels of the organization.
- Work independently in the field while traveling, including some overnight requirements.
- Work in the field approximately 50% of the time to conduct risk assessments at stores in the assigned territory, including some overnight requirements.
Requirements
- Comfortable communicating with individuals at all organizational levels; confident and approachable in both group and one-on-one settings.
- Reliable vehicle, maintained in safe working condition, for use on the job (car allowance included in compensation).
- At least 1 year of experience handling workers' compensation claims and/or general liability and property claims is preferred.
- At least 3 years of experience in an HR position as a manager, generalist, or business partner.
- Fluency in Spanish is preferred
Benefits
- Medical / Dental / Vision / Life insurance / CriticalIllness / Accident insurance
- 2 weeks of paid vacation (accrued)
- 10 paid holidays