HR Business Partner

FreedomRoads, LLC; Chicago (IL); On-site; USD 92,000 - 141,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Job summary

Camping World is seeking an HR Business Partner to support field leadership with core HR processes across multiple locations. The role reports to the HR Director and focuses on employee relations, talent processes, and consistent policy application in a high-volume environment.

The successful candidate will be hands-on, detail-oriented, and capable of managing competing priorities while ensuring timely follow‑through and compliance with federal, state, and local laws.

Qualifications

• Bachelor's degree in human resources, business administration, or equivalent experience.
• 4+ years of HR experience in high‑volume, multi‑site environments (supporting at least 500–1,000 employees).
• Experience in retail, distribution, warehouse, grocery, or similar fast‑paced environments is preferred.

Responsibilities

• Support leaders and employees with day‑to‑day HR needs, including policy interpretation and performance management.
• Assist employee relations team in investigations and complex issues, recommending courses of action.
• Maintain HR documentation and HR system updates with accuracy and timeliness.
• Coordinate HR tasks for new store openings, acquisitions and staffing activities.
• Conduct field visits to support HR processes and guide leaders.

Skills

High-volume HR support

Strong communication

Analytical mindset

Education

Bachelor's degree in HR or related

Tools

Microsoft Office Suite

Workday

Power BI

Job description

Our Company At Camping World, we are committed to providing the best possible RV and outdoor experience for our customers. Through our family of brands, we support every step of their journey, including new and used RV sales, service and maintenance, parts and accessories, protection plans, and ownership resources. Our success is rooted in our people. Careers at Camping World are as diverse as our offerings, and we aim to create a culture where you can pursue your interests and drive innovation in the RV and outdoor space, because doing so helps create authentic experiences for our customers. Camping World is the leading RV and outdoor lifestyle retailer. Since the Company's founding in 1966, Camping World has grown to incorporate all aspects of the RV and outdoor experience, and our business continues to evolve with the release of new products, services, and support offerings for our customers. When it comes to RV ownership, we are the one-stop shop for sales, maintenance, repair, and the industry's most developed range of services, protection plans, products, and resources. With over 190 locations across the U.S. and over 2,500 service bays, our network is equipped to support the needs of RV owners everywhere. The outdoors offers endless adventures, and so does our company. We are always eager to share what’s next.

Position Summary

As an HR Business Partner, you will support field leadership by executing core HR processes and providing day‑to‑day HR support across multiple locations. Reporting to the HR Director, this role is responsible for handling employee relations matters, supporting talent processes, and ensuring HR policies and procedures are applied consistently and accurately. This role requires a high execution profile with strong administrative capabilities, including the ability to manage a high volume of requests, maintain accurate documentation, and ensure timely follow‑through on all HR‑related activities. The HRBP will focus on operational excellence, compliance, and responsiveness to business needs. The successful candidate will be a hands‑on, detail‑oriented executor who can manage competing priorities, support leaders with HR processes, and maintain consistency across a large, multi‑site environment.

HR Business Partner Success Factors

• Proven track record of collaborating and communicating effectively with field leaders, COE’s, and HR Directors/HRBPS to drive positive outcomes.
• Demonstrates strong execution and follow‑through while maintaining high attention to detail, ensuring tasks and documentation are completed accurately and on time.
• Effectively manages high‑volume workloads, including employee relations cases, leader inquiries, talent reviews, and administrative processes.
• Operates with a strong sense of urgency and responsiveness to field and leadership needs.
• Data literate with strong business acumen, capable of providing insightful analysis and recommendations.
• Strong critical‑thinking skills and the ability to influence others to drive positive outcomes.

HR Business Partner Key Responsibilities

• Supports leaders and employees with day‑to‑day HR needs, including policy interpretation, performance management, employee relations, and general HR inquiries.
• Supports employee relations team in investigations and complex employee issues, recommends/implements courses of action based on investigation results.
• Maintains accurate and timely updates in HR systems and ensures all HR documentation is completed accurately and within required timeframes.
• Supports new store openings, acquisitions and staffing activities by coordinating HR‑related tasks and documentation.
• Conducts field visits as needed to support execution of HR processes, provide guidance to leaders, and supports team members.
• Partners with HR COE to ensure proper handling of escalations and specialized HR processes.
• Tracks and reports on basic HR metrics such as turnover, attendance, and employee relations trends with field and leadership teams.
• Ensures consistent application of company policies and compliance with federal, state, and local laws.

Required Skills and Qualifications

• Bachelor’s degree in human resources, business administration, or equivalent experience required.
• 4+ years of HR experience in high‑volume, multi‑site environments (supporting at least 500–1,000 employees).
• Experience in retail, distribution, warehouse, grocery, or similar operational environments with a fast‑paced, front‑line workforce is preferred.
• Strong administrative and organizational skills, with the ability to manage multiple priorities simultaneously.
• Proven ability to handle employee relations issues with appropriate documentation and risk awareness.
• Ability to maintain confidentiality and manage sensitive information with discretion.
• Knowledge of federal, state, and local laws, statutes, etc., which govern employment policies and practices.
• Strong business acumen with competency in Microsoft Suite (Word, Excel, Power Point, Teams, Power BI, etc.)
• PHR or SHRM-CP certification is a plus but not required.
• Experience with Workday is a plus.

Physical Requirements

Prolonged periods of sitting/standing at a desk and working on a computer. Able to lift 15 pounds at times. Approximately 25%–35% travel is required.

Full‑time associates are offered a comprehensive benefits package including medical, dental, vision, PTO, 401k, and more! Part‑time associates are offered access to dental & vision coverage! For more information, please visit: www.mycampingworldbenefits.com. We are an equal employment opportunity employer.

General Compensation Disclosure

Pay Range: $91,800.00‑$140,700.00 Annual

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full‑time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part‑time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com. We are an equal employment opportunity employer.

Join our talent community! Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America's largest retailer of RVs and related products and services. Our vision is to build a long‑term legacy business that makes RVing fun and easy, and our Camping World and Good Sam brands have been serving RV consumers since 1966. We strive to build long‑term value for our customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers and customer support centers along with the industry's most extensive online presence and a highly trained and knowledgeable team of employees serving our customers, the RV lifestyle, and the communities in which we operate. We also believe that our Good Sam organization and family of programs and services uniquely enable us to connect with our customers as stewards of the RV enthusiast community and the RV lifestyle. With RV sales and service locations in 42 states, Camping World has grown to become the prime destinations for everything RV.