Provides support to the overall daily operations of the Human Resources division.
Provides secure, accurate, responsive, and courteous customer service to both internal and external customers at all times. Maintain strict confidentiality of customer and banking relationships.
Primary objective of this position is to be a trusted advisor to every internal and external customer. Inspire confidence and build lasting relationships by consistently exhibiting each of the trusted advisor skills in order to help our customers identify and achieve their financial goals.
Essential Job Functions:
- Provide administrative support to the payroll office and other areas of human resources.
- Maintain digital filing systems of HR files and benefit files.
- Greet guests of the human resources department.
- Assist with planning and logistics of HR sponsored bank events.
- Responsible for a variety of administrative duties including answering the department phones, and other tasks as requested.
Other Job Functions:
- Responsible for scheduling meeting rooms and logistic as requested.
- Responsible for updates and posting to the intranet.
- Responsible for updating the supervisor and employee handbook.
- Serves as back-up in the new employee paperwork process.
- Other duties as requested by their supervisor or other management representatives of the bank.
Job Requirements
Qualification Requirements:
- High School diploma or equivalent.
- 2-3 years experience in human resources required.
- Must demonstrate clear oral and written communication skills.
- Ability to read and understand regulations, policies and procedures.
- Ability to maintain confidentiality with HR and employee information.
- Ability to multi-task while managing priorities and deadlines.
- Proficient in Microsoft Office required.
- Must obtain HIPAA training before working with protected health information.
- Knowledge of basic math calculations
- Ability to work in a fast paced environment and to work well within team environment presenting a positive customer service demeanor and attitude
- Must comply with all bank policies and procedures that are job related and/or consistent with business necessity.
- Must be able to perform the essential functions of the job with or without reasonable accommodation and without posing a direct threat to the health and safety of self or others.
General Physical Demands and Workplace Conditions:
- Must be able to exert up to 40 pounds of force occasionally, and up to 10 pounds of force frequently, and a negligible amount of force constantly to lift, carry, push or pull or otherwise move objects within the immediate work station.
- Must be able to walk, sit or stand frequently, up to 50% of the time.
- Must be able to tolerate encounters with coworkers and customers under the following conditions: atmospheric pollutants or allergens, including but not limited to fumes, odors, dusts, poor ventilation; changes in indoor/outdoor temperatures encountered in travel between buildings and branches.
- Other physical attributes required to successfully perform the essential functions above include finger agility, talking, and listening.