HR Assistant

Doyon, Limited; Fairbanks (AK); On-site; USD 42,000 - 56,000; Full time

Job summary

Doyon, Limited is seeking an on-site HR Assistant in Fairbanks, AK. You will provide administrative support across HR functions, assist with recruitment and onboarding, and help maintain personnel and DOT compliance records.

You will respond to employee and applicant inquiries, process changes, and support the performance management system while collaborating with the HR Generalist and Manager. This role emphasizes accuracy, discretion, and teamwork.

Qualifications

• High School diploma or equivalent required.
• At least 1 year of administrative experience.
• At least 1 year of HR experience or an additional year of administrative experience in place of HR.
• Proficiency with MS Office Suite (Word, Excel, Outlook).

Responsibilities

• Greet visitors and direct them to appropriate contacts.
• Manage incoming calls and direct inquiries.
• Assist applicants with online application and resume creation.
• Schedule and process pre-employment drug testing.
• Post job openings in iCIMS and manage applicant tracking.
• Coordinate interviews and communicate with candidates and interview committee.
• Assist with onboarding of new employees.
• Process employee changes (promotions, transfers, terminations).
• Explain company policies, benefits, and procedures to employees/applicants.
• Support performance management data entry and records maintenance.
• Maintain personnel records including medical/benefits docs in compliance with laws.
• Maintain DOT files and regulatory compliance.
• Update Brainier LMS progress and data entries.
• Respond to general inquiries and route to resources.
• Perform general clerical duties (filing, copying, etc.).
• Create new hire folders and review paperwork for completeness.
• Provide administrative assistance to HR Generalist and team.
• Address inquiries related to employment history and unemployment claims.
• Act as backup for HR Generalist as assigned.
• Engage with shareholder candidates and refer to Outreach Manager as needed.

Skills

Administrative experience

MS Office proficiency

HR concepts

Customer service

Education

High School Diploma or equivalent

Associate's degree in related area

Tools

HRIS systems

Job description

Overview

Doyon, Limited's mission is to continually enhance our position as a financially strong Native corporation to promote the economic and social well-being of our 20,000+ shareholders. We provide exceptional career opportunities for individuals who value professionalism, collaboration, and a commitment to excellence. We understand the importance of treating our employees well and the impact motivated employees have in helping us succeed in our vision to be the leader in all we do.

Comprehensive Benefits Package:

Doyon, Limited offers a highly competitive benefits package that make up a significant portion of an employee's total compensation. Depending Full time regular status employees are eligible to participate in the following benefits (these details are for information purposes and are subject to any policy or plan changes):

• Paid Time Off (PTO)
• Paid Holidays
• Medical Insurance
• Dental & Vision Insurance
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HAS)
• Life insurance
• Short and Long-Term Disability
• 401(k) Plan & Employer Match
• Profit sharing
• Employee Assistance Program
• Tuition Assistance

JOB SUMMARY:

Under the supervision of the HR Generalist, the HR Assistant provides administrative support across core Human Resources functions for the Doyon, Limited Consortium. Key responsibilities include assisting with recruitment and onboarding processes, maintaining accurate personnel and DOT compliance records, supporting employee changes and HR documentation, responding to employee and applicant inquiries, and performing general administrative and clerical duties to ensure efficient HR operations.

**This is an on-site position based in Fairbanks, AK.**

Responsibilities

ESSENTIAL FUNCTIONS:

• Greet visitors and direct them to appropriate contacts
• Manage incoming calls and direct inquiries
• Assist applicants with the online application process and resume creation
• Schedule and process pre-employment drug testing
• Assist with posting job openings on iCIMS, our applicant tracking system
• Coordinate interviews and communicate with candidates and the interview committee
• Assist with new employee onboarding
• Assist in processing employee changes (i.e., promotions, transfers, and terminations)
• Explain company personnel policies, benefits, and procedures to employees and applicants
• Provide administrative support for the performance management process by completing data entry, updating records, and maintaining information in the performance management system.
• Assist with maintaining personnel records, including medical and benefits documents, in compliance with applicable laws
• Assist with maintaining DOT files and ensure compliance with rules and regulations
• Process, verify, and maintain documentation related to personnel records and activities
• Monitor employee training progress and perform data entry and record updates in Brainier LMS.
• Respond to general employee and applicant inquiries, directing them to appropriate resources
• Perform clerical duties such as filing, copying, collating, faxing, etc.
• Create new hire folders and review new hire paperwork for completeness
• Provide administrative assistance to HR Generalist, Manager, and other team members
• Address employee inquiries and provide information for personnel actions, unemployment claims, work history, and employment verifications
• Act as backup for the HR Generalist as assigned
• Engage with shareholder candidates as the first point of contact for the department; establish rapport and refer shareholders to the Outreach Manager and/or subsidiary HR as needed.
• Perform other assigned duties.

DOYON LIMITED CORE COMPETENCIES:

• Commitment to Excellence – Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations.
• Corporate Values - Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities.
• Customer Service – Identifies and responds to current and future client needs by providing excellent service to internal and external clients.
• Safety and Security – Promotes a safe work environment for co-workers and customers.
• Teamwork – Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization.

JOB SPECIFIC COMPETENCIES:

• Adaptability - Adapts to changing conditions and work assignments, sets priorities, and manages multiple assignments, and tasks.
• Administrative Skills - Performs a variety of responsible and confidential office, clerical, and professional administrative duties.
• Attention to Detail - Ensures one's own and other's work and information are complete and accurate.
• Communication Skills- Listens, writes, speaks effectively, and positively relates and interacts with co-workers and others.
• Dependability- Consistently adheres to operational standards, ensures smooth operations and positive customer experiences, builds a productive workplace, is reliable, and improves team morale.
• Independence- Works with minimal supervision.
• Time Management - Manages time effectively when accomplishing tasks, projects, and goals.
• Willingness to Learn - Willing to learn new skills or techniques to meet the demanding changes of job duties and responsibilities.

• This position has no supervisory responsibilities

Qualifications

REQUIRED QUALIFICATIONS:

• High School Diploma or equivalent experience
• One (1) year of administrative experience in an office setting
• One (1) year of human resource experience (or, an additional year of administrative experience in place of HR)
• One (1) year of experience with MS Office Suite (Word, Excel, Outlook)

PREFERRED QUALIFICATIONS:

• Experience with HR database software or Human Resources Information Systems
• Associate's degree in a related area or office assistant certification
• One (1) year of customer service experience

WORKING ENVIRONMENT:

The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities.

PHYSICAL DEMANDS:

The work is generally sedentary, requiring routine walking, standing, bending and carrying items weighing less than forty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions].

REASONABLE ACCOMMODATION:

It is Doyon’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

PREFERENCE STATEMENT:

Doyon grants an employment preference first to qualified Doyon shareholders and second to qualified shareholders of other ANCSA Native corporations that grant a similar preference in all phases of employment and training, which include but are not limited to hiring, promotion, layoff, transfer, and training.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

This job description is not an employment agreement or contract, implied or otherwise, other than an “at will” relationship. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.