Housing Stability Program Coordinator

IRCO; Portland (OR); Hybrid; USD 52,000 - 64,000; Full time

Benefits offered by this job

PTO

401k match

Medical & Dental insurance

Paid holidays

Life Insurance

Flexible spending account

Job summary

IRCO is seeking a Housing Stability Program Coordinator for the Portland area. This temporary, full‑time position combines direct staff supervision with program coordination across MSI, STRA, MHT and EHV.

The role demands strong communication, case management expertise, and the ability to ensure quality client outcomes. The position runs 11/1 through 12/24, with a hybrid schedule and a starting wage of $57,821 per year dependent on experience.

Qualifications

• Bachelor’s degree or equivalent in social services, counseling, education or related field.
• 2-3 years’ experience working in housing programs. Knowledge of HUD regulations and program requirements required
• 2-4 years’ experience with program management/coordination. Experience with immigrant and refugee communities preferred
• Knowledge of developers and real estate acquisition preferred
• Strong intercultural communication skills

Responsibilities

• Support program manager and lead strategic planning for housing and supportive services.
• Provide supervisory guidance to staff and ensure quality service delivery.
• Oversee hiring, performance evaluations, wages, and disciplinary actions.
• Monitor budgets, write reports, and review contracts within deadlines.
• Approve timesheets and PTO, and staff payments for client support.
• Review case files for compliance with case management standards.
• Lead monthly staff meetings and monitor program outputs for QA.
• Maintain data in IRCO Referrals App and HMIS systems.

Skills

Intercultural communication

Staff supervision

Program coordination

Case management

Education

Bachelor's degree or equivalent in social services, counseling, education or related field

Tools

HMIS data system

Referrals App

Job description

Description

POSITION: Housing Stability Program Coordinator

JOB CLASS/GRADE: Coordinator 2/Specialist 3; Grade 6

WAGE: Starting at $57,821 per year based on experience

FLSA; EEO; WC: Non-Exempt; Professional; 8864

LOCATIONS: IRCO Asian Family Center, 8040 NE Sandy Blvd, Portland, OR 97213,

Hybrid schedule

FTE; FT/PT; STATUS: 1.0 FTE; Full-Time with Benefits; Regular

(Limited duration 11/1-12/24)

NUMBER OF POSITIONS: (1)

APPLY AT: www.irco.org

STATUS: Full-Time with Benefits

PROGRAM(S): Multnomah Stability Initiatives (MSI), Short Term Rental Assistance (STRA), Mobile Housing Team (MHT), Emergency Housing Voucher (EHV)

SECTOR: Asset & Opportunity Building / Housing

REQUIREMENTS: Must possess a valid driver’s license and verification of current auto- insurance and have full use of an automobile during work hours

This job announcement is intended to describe the general nature and level of work being performed in this job. This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Program Summary

The Emergency Housing Voucher (EHV) is for families experiencing homelessness or at risk of homelessness and provides home based services and support for families in permanent housing with case management services that phase out as families stabilize in their housing and new networks of supportive services. The Mobile Housing Team (MHT) is a Rapid Re-Housing (RRH) program that serves unhoused families with case management services for housing placement and retention. IRCO’s Multnomah Stability Initiative (MSI) provides culturally appropriate self-sufficiency services to engage low-income households in ways that foster hope, leadership, and community so they can avoid crisis, achieve stability, and reach prosperity. This program provides long-term case management services to families with school-aged minors who are living in Multnomah County. MSI uses Short-Term Rental Assistance (STRA) funds to help support MSI clients with financial hardships.

Position Summary

This temporary position will start on 11/1 and end on 12/24. The Housing Stability Program Coordinator provides both direct staff management and program coordination. The Program Coordinator duties involve providing strong leadership to staff in all four programs. The person in this position must have excellent communication skills, be well-versed in the case management approach, be knowledgeable about how to help clients meet their housing and social service needs and have strong time management and paperwork completion skills. Housing Program Coordinator is responsible for all aspects of their programs, including ensuring quality client outcomes, the successful and timely completion of funder-required reports, spending and budget monitoring, and general supervision of staff.

Essential Functions

• Support program manager in meeting IRCO's Program Management Standards and engaging in continuous learning for program improvement.
• Lead strategic planning for housing and supportive services programs
• Provide supportive supervision to direct-line staff, ensuring quality service delivery for clients and up-to-date information to staff and community.
• Responsible for hiring, conducting performance evaluations, setting wages, stepping in to support as needed, providing course corrections and critical feedback, documenting performance, and taking disciplinary action when necessary.
• Monitor program budgets, budget review, writing reports, and contract review. Ensure that all fiscal records and reports pertaining to the program are completed within required time frames
• Approve staff timesheets and PTO requests.
• Review and approve payment requests from staff for client support.
• Review case files from staff for proper case management standards.
• Lead staff in monthly meetings for support and guidance in their work.
• Engage with staff (landlords or client as needed) and closely monitor program outputs/outcomes to regularly assess programs’ strengths and challenges and utilize continuous quality improvement practices
• Coordinate, enter, and update data in IRCO’s Referrals App and Multnomah County’s HMIS data system

Secondary Functions

Secondary functions include but are not limited to performing other duties related to

• Housing and retention of participants, such as housing referrals and finding housing resources.
• Supporting housing staff in their day-to-day activities.

Requirements

Education & Experience

• Bachelor's degree or equivalent in social services, counseling, education or related field.
• 2-3 years’ experience working in housing programs. Knowledge of HUD regulations and program requirements required
• 2-4 years’ experience with program management/coordination. Has lived experiences and strong knowledge of immigrant and refugee communities and experience advocating on with these communities
• Knowledge of and experience with developers and real estate acquisition preferred
• Knowledge of educational, social, and human services, as well as the information and referral system
• Knowledge/experience of best practices in social services (i.e. assertive engagement, crisis and critical incident response, etc.)
• Strong intercultural communication skills
• Ability to use basic office equipment, telephone, copy machine, fax machine, and personal computer
• Must possess a valid driver's license with a verification of current auto-insurance and have full use of automobile during work hours

Physical, Mental, & Environmental Requirements

• Hybrid Setting job
• Positions require some analysis of problems or Decision-making ability
• Work under close supervision
• Well protected environment with minimal hazards or obstacles
• Stable work schedule with no fluctuations

Supervisory Responsibilities

Positions at this level are normally responsible for a full range of supervisory responsibilities including hiring and terminations but require Department Manager approval. This position will supervise staff for four different programs.

What We Offer

IRCO is a very employee-friendly workplace and offers great benefit package to our staff:

• Many flexible working arrangements and schedule
• Amazing opportunity to work with people who come from all over the world
• Work that helps your community
• 3 to 6 weeks of PTO per year
• 401k match of over 100% on first 5%, immediate vesting
• 3% match for student loans or college savings
• 12 Paid Holidays and 1 Floating Holiday
• Medical & Dental insurance options with 85% coverage for employee AND Families, no deductibles
• Employer Paid Life, Short term, and Long-term Disability Insurance
• Flexible spending account

Required Engagement

Engage fully in recommended professional development, as well as other assigned or required training activities. This engagement can also include participation in optional activities that embrace IRCO’s mission, vision, and values-based initiatives.

IRCO is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any characteristics protected by law. We will make reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws.