Housing Specialist - Reaching New Heights

brc; New York (NY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid holidays

403(b) retirement plan

Tuition assistance

FSAs

Job summary

brc in New York seeks a dedicated Case Manager to oversee an assigned homeless services caseload, meeting clients regularly, ensuring all clinical files and reports are complete and up to date. You will arrange off-site visits, drop off reminders, and conduct room inspections to support housing and entitlement goals.

Utilizing Motivational Interviewing and Harm Reduction, you’ll guide clients through the program continuum, assist with housing applications, and coordinate with clinical staff to

Qualifications

• Significant experience working with homeless populations and those formerly incarcerated.
• Strong written and oral communication skills; ability to work in a high-stress environment.
• BA preferred; HS Diploma/GED required; CPR training or willingness to obtain.

Responsibilities

• Meet with clients regularly and manage entire case load; ensure files and reports are current.
• Make weekly off-site visits, drop off reminders, and conduct housing-related inspections.
• Assist with entitlements, housing applications, housing interviews, and appointments.
• Collaborate with clinical staff and provide supportive counseling and crisis response.

Skills

Experience with homeless populations

Case management

Communication skills

Crisis intervention

Computer literacy

Education

BA preferred in related field

HS Diploma or GED required

Job description

DUTIES/RESPONSIBILITIES:

Responsible for all aspects of assigned case load, including meeting with clients on a regular basis and ensuring that all clinical files and reports are complete and up to date. Make weekly visits to client rooms located off site, drop off reminder notices, and conduct room inspections. Intensively work with clients as they move through the program continuum using Motivational Interviewing and Harm Reduction Strategies. Assist clients in securing entitlements, complete housing applications, prepare clients for housing interviews, and arrange housing appointments. Build clients' daily living skills to ensure successful independent living. Escort clients to appointments as needed. Liaison with clinical staff in other BRC or off site programs. Provide emergency first aid/CPR assistance when needed. Related duties as assigned.

HOURS:

Full-time, 37.5 hours per week

Sunday-Wednesday 10am-6:30pm; Thursday 1pm-9:30pm

QUALIFICATIONS:

Significant experience working with the homeless and formerly incarcerated, substance abuse, entitlements and the housing application process. Good writing and oral communication skills. Ability to work in a high stress/volume environment, while maintaining communication with the other components of the treatment team. BA preferred, HS Diploma/GED required. Knowledge of addictions and recovery process, as well as group process and dynamics. Computer literacy required. CPR training certification or willingness to take training class in CPR.

*Vaccination preferred but not required.

MAKE AN IMPACT

Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.

PROGRAM DECRIPTION:

This 200-bed shelter is designed for homeless men who are in need of job training and employment. Located at BRC's new Landing Road facility in the Bronx, this new shelter opened in January 2018. Similar to the Palace Employment Residence, the Reaching New Heights Residence provides temporary housing for a period of six to nine months. During this time, clients are guided through a structured continuum of treatment and training designed to give them the skills they need to address any substance abuse and/or health issues and to find and maintain permanent employment and housing. The Reaching New Heights Residence is funded by the NYC Department of Homeless Services.

BENEFITS

BRC takes the health, safety, and wellbeing of our employees seriously.Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generousbenefits package, including:

1. Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
2. A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
3. Tuition assistance and many training opportunities for career development.
4. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.