Housing Specialist (ID238)

Northwestern Community Services Board; Virginia (MN); On-site; USD 42,323 - 46,922; Full time

Benefits offered by this job

Complete benefits package

Enrollment in the Virginia Retirement System

Job summary

The Northwestern Community Services Board is seeking a Case Manager to manage a caseload of clients with mental health or substance use diagnoses.

This role involves coordinating housing services and assisting clients in accessing various resources to maximize their self-determination and decision-making. Applicants must possess a High School Diploma and have experience working with adults, especially those in special needs or housing contexts.

Salary range is $42,323 to $46,922, with benefits included.

Qualifications

• Experience working with adults, especially in special-needs populations or housing-related issues.
• Valid driver's license and good driving record required.

Responsibilities

• Manage a caseload of clients with mental health or substance use diagnoses.
• Coordinate housing services and assist clients in accessing resources.
• Develop and review service plans with community resources.

Skills

Mental health experience

Client service coordination

Homelessness knowledge

Education

High School Diploma

Job description

This position is responsible for managing an assigned caseload of clients diagnosed with a mental health or substance use diagnosis and part of the Permanent Supportive Housing program. The incumbent assists individuals in accessing housing and related services, and strives to maximize client choice, self‑determination and decision‑making in planning and coordinating housing services. The role also develops, implements, and reviews service plans and collaborates with community resources to meet client needs.

Responsibilities

• Participates in inter‑agency planning and service coordination of activities to improve and enhance service continuity and housing stability plan goals.
• Accompanies clients to appointments, meetings, and housing searches, as well as other client‑centered activities.
• Meets regularly with the Housing Supervisor to enhance professional growth, review and process the provision of housing services, and address administrative issues. Keeps the housing team informed of client needs, successes, and challenges.
• Maintains close communication with the consulting psychiatrist and the clinic nurse for input regarding medication compliance, side effects, and medication changes, and alerts staff of any client adjustments that might indicate decompensation or need for more aggressive intervention.
• Performs other duties as assigned by the supervisor.

Qualifications

• A combination of mental health work experience or relevant education and training that demonstrates the required knowledge, skills, and abilities.
• High School Diploma required.
• At least one year of experience working with adults; experience with special‑needs populations, homelessness, or housing‑related issues preferred.
• Must possess a valid driver’s license, a good driving record, and the ability to provide personal transportation.

Additional Requirements

• May be exposed to allergenic environments from client homes, including dust, smoke, pet contamination, and cleaning supplies.
• May be exposed to clients with infectious diseases.
• Must be able to drive for long periods to travel in and out of the catchment area as needed.
• Must be able to walk distances, climb and descend stairs, and maneuver in and out of agency vehicles.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift, push, or pull up to 25 pounds at times.

Salary: $42,323 – $46,922

Position ID: ID238

NWCSB participates in the Virginia Retirement System.

All full‑time employees are eligible for a complete benefits package that includes enrollment in the Virginia Retirement System.

Northwestern Community Services Board provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.