Housing Specialist

Socket.dev; New York (NY); On-site; USD 52,000 - 72,000; Full time

Job summary

Children's Rescue Fund is seeking a Housing Specialist to manage client casework related to securing permanent housing in NYC. The role involves counseling on DHS guidelines, assisting with home searches, and coordinating with NYCHA and other housing programs.

The ideal candidate understands CARES, maintains timely updates, and can manage long hours and travel across NYC boroughs to assist homeless families in obtaining stable housing.

Qualifications

• Bachelor's degree preferred and/or an Associate degree in Social Work, Sociology, Psychology, Criminal Justice or Human Services.
• Experience with homeless families to obtain permanent housing is preferred.
• Must have valid New York State driver’s license and an insurable driving record.

Responsibilities

• Guide clients through the housing intake process and explain NYCHA procedures and other housing programs.
• Assist clients in their search for and securing permanent housing within program guidelines.
• Maintain communication with Director and caseworkers to resolve issues hindering housing placement.
• Complete all housing applications within 90 days of eligibility and document in the case file.
• Use CARES system for intake assessments, service plans, and housing actions.

Skills

Excellent written verbal communication

Interpersonal skills

Microsoft Office proficiency

Driving and travel readiness

Education

Bachelor's degree preferred

Associate degree in Social Work or related field

Tools

Microsoft Office

Job description

PRIMARY FUNCTION/PURPOSE:

The Housing Specialist is responsible for all facets of client case management as it relates to a clients search for and securing permanent housing. This individual is responsible for assisting clients in their search for and securing permanent housing. In this regard, the Housing Specialist will use HPD incentives for Finders' Fees to brokers and owners, developing contacts in the Bronx and other boroughs with not-for-profit and for-profit housing developers. Further, the Housing Specialist is responsible for ensuring that all clients are familiar with New York City Housing Authority (NYCHA) forms and procedures, as well as the procedures for all other housing programs offered.

• Must fully understand and articulate to clients during the Housing Intake the New York City Department of Homeless Services – Client Responsibility Procedures (as it relates to housing).
• Must ensure that within 10 days of arriving at Icahn House all clients sign the "Permanent Housing Agreement" Form.
• Maintain an open-line of communication with the Director of Social Services/Caseworkers to resolve any issues that might prevent a client from securing permanent housing.
• Ensure all clients are completing and returning the "Apartment Review" and/or the "Client Apartment Rejection Form".
• Articulate to clients their responsibility to "visit/view two (2) apartments per week" and support it with documentation.
• Ensure all relevant housing applications are completed in an appropriate manner within 90 days of a family becoming eligible for shelter services and forwarded to their designated destination and that a copy is maintained in the case record.
• Utilizing the Department of Homeless Services (DHS) - Client Assistance and Re-housing Enterprise System (CARES) complete families intake assessment, service plan/independent living plan, housing, next step conferences/transfers, incident reports, progress notes, etc.
• Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), review accessible information from Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc.
• Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES) ensure that all information is updated in system in a timely fashion as required by DHS.
• Documenting and following up on all housing appointments and permanent housing applications.
• Verifying all housing rejections, including the reason for such rejection.
• Accompanying a family on housing searches, when appropriate.
• Provide ongoing housing education to clients through workshops and/or individual counseling.
• Providing a client with a list of suitable available apartments in a location consistent with a clients "Domestic Violence" status, if applicable, and advising a client of its responsibility for seeking additional apartments on its own.

Key Measurements:

• Meet and/or exceed Housing Placement Goal set by the New York City Department of Homeless Services.
• Review with the DSS/APD Housing placements and projected placements weekly.
• Completes reports as required.

MINIMUM QUALIFICATIONS:

• Education: Bachelor's degree preferred and/or an Associated degree in Social Work, Sociology, Psychology, Criminal Justice or Human Services.
• Experience:

1. Bachelor's degree (preferred) with a minimum of one (l) year of experience working with homeless families to obtain permanent housing.
   1. Associate degree (considered) with a minimum of two (2) years' experience working with homeless families to obtain permanent housing.

• Valid New York State driver's license and an insurable driving record.

• Excellent written and verbal communication skills.
• Excellent interpersonal and computer literate in Microsoft-Office.

OTHER REQUIREMENTS (including Physical Demands):

• May be required to work long hours and a varied schedule.
• Travelling throughout various locations in the New York City area.

• Lifting and moving objects weighing up to 30 pounds several times a week.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO Statement - Children's Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.