Housing & Shelter Support Case Manager II

Volunteers of America Mid-States; Louisville (KY); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Flexible Spending Account

Job summary

Volunteers of America Mid-States in Jefferson, KY seeks a Case Manager II to support individuals and families experiencing homelessness through Permanent Supportive Housing and Shelter Plus Care. You will work with the VOA Home team to access medical and mental health services, housing options, and social supports.

The role emphasizes a harm-reduction, person-centered approach and requires a Bachelor’s degree in social work or five years of field experience.

Qualifications

• Bachelor’s degree in social work or related field; or at least five (5) years of experience in the field (no degree would qualify).
• Ability to access local resources and coordinate with service providers; knowledge of community resources and advocacy.
• Excellent verbal and written communication skills, high degree of organization, creative problem-solving abilities.

Responsibilities

• Provide outreach to community partners and recruit landlords to work with client families.
• Perform assessments, develop/monitor case plans, and conduct follow-up activities.
• Establish linkages with agencies and service providers in the area/community.
• Provide referrals and coordinate with partners to assist participants in accessing health care and daily living services.
• Allocate resources to participants according to need and grant guidelines.
• Educate participants on available services and participant rights.
• Assist participants in obtaining public benefits and essential documentation.
• Complete documentation within 48 hours of contact and submit HMIS/EHR data as required.
• Demonstrate good clinical judgment and culturally appropriate engagement with participants.

Skills

Family needs assessment

Resource access

Advocacy

Counseling

Collaboration with providers

Verbal communication

Written communication

Organization

Creative problem-solving

Education

Bachelor’s degree in social work

Five years of field experience

Job description

Volunteers of America Mid-States in Jefferson, KY seeks a Case Manager II to support individuals and families experiencing homelessness through Permanent Supportive Housing and Shelter Plus Care. You will work with the VOA Home team to access medical and mental health services, housing options, and social supports.

The role emphasizes a harm-reduction, person-centered approach and requires a Bachelor’s degree in social work or five years of field experience.