Housing Program Manager

City of Westminster; Westminster (CA); On-site; USD 95,000 - 130,000; Full time

Job summary

City of Westminster in Westminster, CA leads housing programs, community development, and HUD grants. The role oversees affordable housing initiatives, CDBG and HOME programs, and planning efforts with the Director of Community Development.

Ideal candidate guides staff, builds partnerships, and translates community priorities into actionable results, shaping the City's future and benefiting residents. A strategic thinker with strong leadership will thrive here.

Qualifications

• Administrative principles and practices including goal setting, program development, implementation, and evaluation, project management, and supervision of staff.
• Principles and practices of budget administration.
• Procedures for planning, implementing, and maintaining housing programs through community participation.
• Land use planning, tax increment financing, affordable housing financing, and program development.
• Real estate economics, financing methods, loan underwriting criteria, escrow closing, and recordation procedures.
• Applicable Federal, State, and local laws related to HUD, CDBG and HOME regulations.

Responsibilities

• Plans, manages, and administers housing program services and projects including affordable housing, CDBG and HUD grant functions.
• Participates in development and implementation of goals, objectives, policies, and priorities for assigned programs and projects.
• Participates in development and administration of department budget.
• Develops and standardizes procedures to improve efficiency and monitor workload and reporting.
• Supervises and evaluates assigned staff; coordinates staff training and performance issues.
• Develops reports related to housing programs and presents to City Council and boards.
• Administers and monitors affordable housing programs and assisted projects; negotiates contracts and ensures compliance.
• Oversees CDBG and HOME budgets, approves expenditures and draws down requests with Finance.
• Prepares and submits grant applications to governmental organizations and monitors procedures.
• Provides advisory support to the Director of Community Development.
• Oversees five- and ten-year housing compliance plans for Successor Agency.
• Conducts organizational studies and recommends policy changes.
• Interfaces with citizen committees, partners, and volunteers to facilitate housing services.
• Establishes relationships with business leaders, developers, and public agencies to promote housing programs.
• Manages consultant RFPs; evaluates proposals and negotiates contracts.
• Supervises housing loan processing, counseling, and inspections.

Skills

Budget administration

Project management

Staff supervision

Grant administration

Land use planning

Public speaking

Contract administration

Community development

Education

Bachelor's degree in planning, public or business administration, or related field

Master's degree preferred

Job description

Housing Program Manager

This position is scheduled for a 5% increase effective January 2027

Are you passionate about making a difference in the community and shaping the future of housing and community development? The City of Westminster is looking for a forward-thinking, motivated leader to take the helm of its housing programs, community development initiatives, and grant-funded projects!

This exciting management opportunity offers the chance to lead impactful programs that directly benefit residents and help shape the City's future. From advancing affordable housing opportunities and overseeing Community Development Block Grant (CDBG) programs to managing HUD grants and supporting current and long-range planning efforts, this position offers a diverse and rewarding portfolio of responsibilities. Working closely with the Director of Community Development, you'll have the opportunity to bring ideas to life, build strong partnerships, guide talented staff, and turn community priorities into meaningful results.

If you're a strategic thinker who enjoys tackling complex challenges, leading important initiatives, and making a lasting impact on the community, this is your opportunity to make a difference in Westminster!

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Plans, manages, and administers housing prograhm services and project activities, including the affordable housing programs, Community Development Block Grant (CDBG) and HUD grant functions.
• Participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs and projects.
• Participates in the development and administration of department budget.
• Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs, projects, service delivery methods, and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and recommends to the Director.
• Selects, trains, motivates, and evaluates assigned staff; provides or coordinates staff training; works with employees on performance issues; implements discipline and termination procedures; directs and coordinates the work plan for assigned staff; assigns work activities, projects, and programs; monitors work flow; reviews and evaluates work products, methods, and procedures.
• Develops reports related to assigned housing programs and operations activities and services; prepares and presents reports and agenda items to the City Council, Successor Agency to the Redevelopment Agency Board, and various commissions, committees, and boards.
• Manages, administers, and monitors the City's affordable housing programs and assisted housing projects, including developing, implementing, and administering new programs and projects, negotiating contracts and agreements, serving as fund control agent for funding, and monitoring compliance with agreements and contracts.
• Administers and oversees the CDBG program and HOME Investment Partnerships Act (HOME) program budgets, including approving and monitoring budget expenditures and administering draw-down requests through the Federal IDIS system and in coordination with the Finance Department.
• Prepares and submits grant applications to governmental organizations and monitors grant procedures to ensure proper use and compliance with applicable rules, regulations, and requirements.
• Provides complex staff assistance to the Director of Community Development.
• Oversees preparation of the Successor Agency to the Redevelopment Agency's five and ten year housing compliance plans.
• Conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to assigned programs, policies, and procedures, as appropriate.
• Provides advisory support and acts as a liaison to citizen committees, community partners, and volunteers to facilitate the delivery of housing programs and services; builds partnerships and coalitions.
• Establishes and maintains communication and cooperative relationships with business leaders, developers, organizations, private and public agencies, and the general public to promote and facilitate the implementation and execution of the City's housing programs.
• Administers the development of consultant requests for proposals for professional services; evaluates proposals and recommends contract award; negotiates contracts and agreements, and administers same after award.
• Supervises and coordinates housing assistance loan processing, counseling, and field inspections.
• Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
• Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

• Administrative principles and practices, including goal setting, program development, implementation, and evaluation, project management, and supervision of staff.
• Principles and practices of budget administration.
• Procedures for planning, implementing, and maintaining a variety of housing programs and activities through community participation.
• Principles and practices of land use planning, tax increment financing, affordable housing financing, and affordable housing program/project development.
• Real estate economics, principles, practices, financing methods and sources, loan underwriting criteria, escrow closing, and recordation procedures.
• Applicable Federal, State, and local laws, regulations, codes, and guidelines related to the projects and programs to which assigned, including California Community Redevelopment Law, HUD, Community Development Block Grant (CDBG) and HOME Investment Partnerships Act (HOME) regulations.
• Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
• Principles and practices of contract administration and evaluation.
• Organization and management practices as applied to the development, analysis, and evaluation of programs and operational needs of assigned programs and projects.
• Recent and on-going developments, current literature, and sources of information related to housing programs and activities.
• Record keeping principles and procedures.
• Modern office practices, methods, and computer equipment and applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Recommend and implement goals, objectives, and practices for providing effective and efficient services.
• Manage and monitor complex projects, on-time and within budget.
• Plan, organize, schedule, assign, review, and evaluate the work of staff.
• Evaluate and develop improvements in operations, procedures, policies, or methods.
• Develop, plan, coordinate, and implement a variety of housing programs and activities suited to the needs of the community and City.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations, including City and Successor Agency to the Redevelopment Agency policies and procedures.
• Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
• Effectively represent the department, the Successor Agency to the Redevelopment Agency, and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
• Establish and maintain a variety of filing, record keeping, and tracking systems.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Operate modern office equipment including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Graduation from an accredited four-year college or university with major coursework in planning, public or business administration, or a related field, and five (5) years of progressively responsible public sector experience in housing development and neighborhood improvement, including two (2) years of supervisory experience and two (2) years of experience with CDBG and Redevelopment Housing Set-Aside programs. Master's degree preferred.

A valid driver’s license, or the ability to arrange necessary and timely transportation for field travel, may be required for some assignments.

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

ENVIRONMENTAL ELEMENTS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.