Housing Occupancy & Eligibility Specialist

Abode; San Francisco (CA); On-site; USD 49,593 - 55,104; Full time

Benefits offered by this job

Health, vision, and dental coverage

Paid time off and holidays

Retirement plan with company match

Professional development opportunities

Mission-driven culture

Job summary

Abode Services, a leading Bay Area nonprofit ending homelessness, seeks an Occupancy Specialist to manage eligibility and certification across a portfolio of properties.

You will ensure compliance with housing programs, coordinate with site staff, maintain waiting lists, and produce KPI reports using Yardi or Rent Café. COS certification and 3–5 years in tax-credit housing are required.

Qualifications

• High school diploma or equivalent (GED) required.
• 3-5 years' experience with tax credit and other affordable housing program rules and regulations.
• Valid and current COS designation or Tax Credit Certification, or ability to attain certification within six months of hire date.
• Reliable transportation or access to a vehicle to work in an office, attend in-person meetings, and offsite events.
• Willingness to travel between multiple counties to properties and administration offices within Abode’s portfolio.

Responsibilities

• Manage initial occupancy eligibility and certification for an assigned portfolio of properties, ensuring compliance with applicable regulations.
• Obtain, review, verify, and submit applicant files for accuracy, income eligibility, rent limits, and program requirements prior to move-in.
• Coordinate with operations leadership to align occupancy activity with leasing timelines.
• Maintain centralized waiting lists using the property management system and coordinate with referrals to facilitate application flow.
• Prepare occupancy reports, tracking, and documentation for funders and KPI reporting.

Skills

Verbal and written communication

Organizational skills

Time management

Analytical thinking

Team collaboration

MS Office proficiency

Education

High school diploma or GED

Certified Occupancy Specialist (COS) designation

Tools

Yardi

Rent Café

Microsoft Office

Job description

Abode Services, a leading Bay Area nonprofit ending homelessness, seeks an Occupancy Specialist to manage eligibility and certification across a portfolio of properties.

You will ensure compliance with housing programs, coordinate with site staff, maintain waiting lists, and produce KPI reports using Yardi or Rent Café. COS certification and 3–5 years in tax-credit housing are required.