Housing Case Manager C, ESG, CoC

United Against Human Trafficking; Webster (TX); On-site; USD 38,250 - 51,750; Full time

Job summary

Bay Area Turning Point (BATP) is hiring a Housing Case Manager C to provide housing case management for survivors of domestic violence or sexual assault. The role evaluates family needs and connects clients to resources, including clothing, furniture and food, while maintaining strict confidentiality of participant records.

The position involves collaborating with housing participants, documenting progress, and coordinating services.

Qualifications

• Two-year degree with a minimum of 3 years related administrative/program experience, or a minimum of 6 years strong experience in a related environment with demonstrated effectiveness.
• Strong administrative skills and computer knowledge of programs.
• Ability to communicate effectively, both orally and written.
• Manage multiple tasks and prioritize changing workloads.
• Ability to maintain confidentiality.
• Sensitivity and knowledge about the issues addressed by BATP.
• Ability to be on location to on-call status areas within 45 minutes.
• Must have a clean driving record and be insurable.
• Must have at least 2 years of verifiable driving experience.
• Must provide and maintain valid proof of personal automobile insurance.
• Must be able to lift/carry/move a minimum of 40 lbs. for an extended distance.

Responsibilities

• Ensure housing program survivors are safe(r), stable, and thriving using a collaborative model.
• Conduct casework with housing participants including goal setting, education, and referrals to BATP programs.
• Utilize evidence-based strategies to help survivors address behaviors affecting housing stability.
• Provide a crisis resources map and instructions for using 211.
• Review housing grant regulations and data standards.
• Maintain program participant records and confidentiality with partners.
• Document and organize participant files for monitoring.
• Attend trainings and meetings.
• Other duties as assigned.

Skills

Administrative skills

Computer literacy

Effective communication

Multitasking

Confidentiality

On-call availability

Driving eligibility

Driving experience

Education

Two-year degree with 3+ years related experience

6+ years related experience

Job description

Job Title:Housing Case Manager C, ESG, CoCFLSA Status:Non-ExemptDepartment: Client Services

Reports to:Housing ManagerEffective Date:

Pay Rate: $45,000 year

$21.63 hour

POSITION OVERVIEW:

Summary:Provide housing case management assistance to survivors of domestic violence or sexual assault. Evaluate needs of the family and connect them to resources to meet those needs, (i.e., clothing, furniture, food, etc.)

HOURS:

Work Schedule to Include: Mon-Wed: 8:30am–5:30pm; Thur: 11:00am–7:30pm;Fri: 8:00am – 3:00pm

ESSENTIAL FUNCTIONS:

• Ensure housing program survivors are safe(r), stable, and thriving using a collaborative model and building rapport and relationship.
• Conduct casework with housing participants to include goal setting, education, personal financial planning, referral to BATP’s victim advocacy program, and other services as necessary.
• Utilize positive reinforcement, reflective listening, harm reduction and other evidence-based intervention strategies to help the survivor identify and address behaviors that put the survivor at risk for losing housing.
• Provide a crisis resources map near the unit and instructions/modeling on using 211 for additional resources.
• Review and be knowledgeable of housing grant program regulations and data standards.
• Maintain program participant records and strict confidentiality when completing file maintenance and working with collaborative partners
• Document and communicate accomplishments and challenges; Review, prepare, and organize participant’s files and database for internal and external monitoring.
• Attend trainings and meetings.
• Other duties as assigned.

REQUIRED SKILLS / QUALIFICATIONS:

• 2-year degree with a minimum of 3 years related administrative/program experience, or a minimum of 6 years strong experience in a related environment with demonstrated effectiveness
• Strong administrative skills and computer knowledge of programs
• Ability to communicate effectively, both orally and written.
• Manage multiple tasks and prioritize changing workloads.
• Ability to maintain confidentiality.
• Sensitivity and knowledge about the issues addressed by BATP.
• Ability to be on location to on-call status areas within 45 minutes.
• Must have a clean driving record and be insurable.
• Must have at least 2 years of verifiable driving experience.
• Must provide and maintain valid proof of personal automobile insurance.
• Must be able to lift/carry/move a minimum of 40 lbs. for an extended distance.

I have read and understand the essential job functions that have been outlined in the above job description for Bay Area Turning Point.

Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, BATP will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non-job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all employees based on qualifications and job requirements.

NOTE: It is the policy of BATP not to hire applicants who have received services from our agency within the previous 12 month period.