Housing Case Manager

OUR SPOT KC; Kansas City (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

A local support organization in Kansas City is hiring a Housing Case Manager to assist LGBTQ+ clients in overcoming barriers and achieving their goals. You will maintain documentation, provide case management, and connect clients with resources. The ideal candidate will be compassionate, organized, and experienced in social services. Benefits include health insurance and paid time off.

Benefits

Dental insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Professional development assistance

Vision insurance

Qualifications

• Must be fully vaccinated against COVID-19 by the first day of employment.
• Valid driver's license and reliable access to transportation required.
• Ability to work with a variety of personalities.

Responsibilities

• Provide housing case management services using a strengths-based approach.
• Maintain documentation of all services provided.
• Connect Residents with supportive services and resources.

Skills

Compassionate

Organizational skills

Conflict resolution

Self-starter

Experience with LGBTQ+ populations

Education

High School Diploma or equivalent

Tools

MS Office

G Suite

Social Media platforms

Job description

Overview

Housing Case Manager role at OUR SPOT KC. This position works with LGBTQ+ clients in the Lion House Program to support them in eliminating barriers, acquiring necessary documentation, and providing accountability for goals set by clients/residents. The Housing Case Manager attends all necessary meetings and completes the required documentation for services provided.

Responsibilities and Duties

• Provide housing case management services to all residents of the Lion House Program, using the strengths-based case management approach.
• Maintain documentation of all services provided.
• Work with interdisciplinary teams, when necessary, to provide the best services possible to Residents.
• Connect Residents with supportive services and resources, providing a warm hand-off when possible.
• Interact with Residents, Clients and other professionals in a respectful and professional manner.
• Maintain appropriate boundaries with Residents and Clients.
• Meet with clients at least weekly, with phone/text/email in between meetings.
• Attend all required meetings.
• Work collaboratively with Our Spot KC and Lion House staff to provide Clients, Residents and community members with the best possible services and programs.
• Complete necessary paperwork and documentation accurately and in a timely manner.
• Other duties as assigned.

Qualifications

• Must be fully vaccinated against COVID-19 by the first day of employment.
• High School Diploma or equivalent.
• Experience with operating systems (Windows or MacOS), Office suites (MS or G Suite), presentation software (PowerPoint or similar), Social Media (Twitter, Facebook, Instagram, etc.) and other case management software as needed.
• Be driven, self-starter, accountable, organized, and compassionate.
• Ideal candidates will have experience in working with LGBTQ+ populations, have worked previously in social services and/or housing sectors.
• Ability to provide direct services to clients, de-escalation, and conflict resolution skills.
• Must have a valid driver's license and reliable access to transportation.
• Ability to work with a variety of personalities.

Benefits

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule

• 8 hour shift
• Day shift

License/Certification

• Driver\'s License (Required)

Work Location

In person