Housing Advocate - Plover Place (as needed)

salvarmycareers; Duluth (MN); On-site; USD 39,000 - 40,000; Full time

Job summary

The Salvation Army Northern Division Duluth Corps is seeking a Plover Place Housing Advocate to support adult residents with living skills, crisis response, and a safe, respectful environment. The role includes managing access, documenting interactions, and providing general administrative support.

This on-site position requires a high school diploma, at least 18 years old, and at least one year of experience with the target population. Background checks are required.

Qualifications

• High School diploma or equivalent required.
• Must be at least 18 years old.
• Must have at least one year of experience with the target population served.
• Must pass background checks, including through The Salvation Army.

Responsibilities

• Provide compassionate, person-centered support to adult participants.
• Manage building access and greet visitors.
• Document interactions and incidents; perform administrative tasks.
• Respond to incoming calls and information requests.
• Assist with seasonal projects and events.

Skills

Interpersonal skills

Communication skills

Organizational skills

Integrity and discretion

MS Office

Education

High School diploma or equivalent

Job description

Position Summary

The Plover Place Housing Advocate supports adult residents by assisting with living skills, responding to needs and crises, and helping maintain a safe and respectful environment. The role also manages building access, answers calls, documents interactions, and provides general administrative and event support.

Plover Place

Plover Place is a 24-unit site-based permanent supportive housing program serving single adults experiencing or at risk of homelessness. Designed for efficiency and low maintenance, it provides housing, case management, staffing, and life skills programming to support residents in achieving stability.

The Salvation Army Northern Division Duluth Corps

As part of The Salvation Army Northern Division Duluth Corps, Plover Place operates within a broader mission of “Doing the Most Good” by delivering holistic, person-centered services. The Corps offers worship and spiritual care, case management, housing, food, clothing, utility and rental assistance, youth programming, and connections to community resources.

319 W Palm St, Duluth, MN 55811

$18.65 to $19.30/hr

24 hrs/MONTH

Essential Functions (approximate time spent)

• Participant Support (50%): Provide compassionate, person-centered support to adult participants, including assistance with living skills, navigating housing policies, responding to crises, and promoting a safe, respectful environment.
• Building Access & Visitor Management (15%): Manage building access and welcome all visitors by greeting, assisting, and directing them appropriately.
• Documentation & Administrative Support (15%): Perform administrative tasks, including documenting participant interactions, incidents, and visitor logs.
• Caller & Information Requests (10%): Respond to incoming calls and provide information or support as needed.
• Seasonal & Special Project Support (10%): Assist with seasonal and special projects and events.

Education and Experience

• High School diploma or equivalent required.
• Must be at least 18 years of age.
• Must have at least one year of experience with the target population served.
• Must pass background checks, including through The Salvation Army and MN Department of Human Services.

Competencies

• Flexible interpersonal and communication skills, both verbal and written.
• Good organizational skills and attention to detail.
• Demonstrates a high level of integrity and discretion when handling confidential information.
• Values honesty, diligence, and ethical conduct in all aspects of work.
• Proficient in Microsoft Office, standard PC applications, and standard office equipment.

Working Conditions

• Primarily sedentary work, involving extended periods of sitting and computer use.
• Professional on-site work environment, remote work is not available for this position.
• Requires clear, consistent communication with colleagues, participants, and visitors.
• Must be able to occasionally lift to 20 pounds.
• Shifts may vary and include daytime, evening, overnight, and weekend hours.

Supervisory Responsibilities

• None.

Driving/Travel Requirements

• None.

Other Duties

• All employees acknowledge that The Salvation Army is a church and agree to support its mission.

This job description is not all-inclusive; duties and responsibilities may be assigned or adjusted by the supervisor as needed.

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its Mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Fair Chance Hire

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.