Houseperson - Tempo New York Times Square

Hilton Worldwide, Inc.; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a renowned hospitality leader as a Houseperson, where your role will be vital in maintaining a welcoming environment for guests. This position offers the opportunity to showcase your commitment to quality service and cleanliness in a vibrant hotel setting. You will be responsible for ensuring that all areas are impeccably maintained, contributing to the overall guest experience. With a focus on teamwork and integrity, you'll be part of a supportive environment that values your contributions and encourages personal growth. If you're passionate about hospitality and ready to make a difference, this is the perfect opportunity for you.

Benefits

Medical Insurance Coverage

Best-in-Class Paid Time Off

Go Hilton travel discount program

Matching 401(k)

Employee stock purchase program

Debt-free education

Career growth and development

Recognition and rewards programs

Qualifications

• Experience as a houseperson in a similar size hotel.
• Full availability including nights, weekends, and holidays.

Responsibilities

• Clean and maintain designated areas of the hotel.
• Respond to guest requests and perform deep cleaning tasks.

Skills

Housekeeping

Customer Service

Attention to Detail

Education

High School Diploma

Job description

Job Description

This stunning property features 661 rooms with floor-to-ceiling windows, offering views of the city and lights of Times Square. The sky lobby, located on the 11th floor, includes communal working spaces as well as a fitness centre and hydration station.

The ideal candidate will have experience as a houseperson in a similar size hotel, and full availability including nights, weekends, and holidays, and a background in similar sized properties.

Shift Pattern: Full availability needed, including nights, weekends, and holidays

Pay Range: $29.15 - $38.87 / hour

What are the benefits of working for Hilton?

We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests.

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean designated areas including, but not limited to, restrooms, public areas, offices, and banquet/meeting/conference rooms.
• Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays.
• Greet guests in a friendly manner.
• Report maintenance deficiencies and items in need of repair.
• Stock and maintain supply rooms, as needed.
• Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed.
• Deliver guest requests and assist in cleaning guest rooms, as needed.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.

Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Customer Focus

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all.

Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.