Houseperson - Mountain Loft Resort

MasterCorp; Gatlinburg (TN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Paid Time Off

Refer A Friend Bonus Potential

Job summary

MasterCorp, Inc. is seeking a Houseperson/Runner to support Supervisors and Housekeepers in delivering high standards of cleanliness and timeliness across our hospitality properties. You will help strip and remove linens, stock supplies, and ensure safe, organized work areas while maintaining a strong service mindset.

Ideal candidates are enthusiastic, reliable, and able to work irregular hours. A valid driver’s license may be required for certain sites.

Qualifications

• Must be able to lift up to 75 pounds.
• Ability to read, write and do basic math.
• Strong work ethic and reliability.
• Willing to work irregular hours and be flexible.
• Valid driver’s license may be required for certain locations.

Responsibilities

• Stock and maintain cleanliness and organization of storage closets.
• Assist in stripping units of soiled linens as directed.
• Deliver linen and supply bags to units.
• Walk all assigned buildings to ensure cleanliness and order.
• Report maintenance issues and lost and found items.
• Create positive customer relations and assist guests as directed.

Skills

Physical stamina

Customer service

Teamwork

Reading/writing basic math

Driver's license (where required)

Job description

Join Our Team at MasterCorp, Inc.!At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.Don’t miss out—APPLY TODAY!WHAT WE OFFER YOUStarting at $20 per hourRefer A Friend Bonus PotentialImmediate hire – Full-time and part-time positions availablePaid TrainingBenefits package including: Medical, Vision, Dental, Paid Time OffOpportunities for growth and career developmentWhat We're Looking For:Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.Position Overview:The Houseperson/ Runner is responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A Houseperson must ensure he or she follows the company mission statement and values.Essential Functions:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Maintain a high standard of excellence.Stock and maintain cleanliness and organization of storage closets.Assist in stripping units of soiled linens as directed.Remove soiled linens and trash from units.Make linen and supply bags as directed.Deliver linen and supply bags to units.Walk all assigned buildings or floors to ensure all are free of linen, trash or equipment.Report unit maintenance issues as per company procedure.Report lost and found items to Executive Housekeeper.Move furniture as directed.Ensure a safe working environment at each site and office.Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.Maintain a sense of urgency so that units are turned on time.Personal timeliness. Be prompt with all assignments and appointments.Use supplies and equipment efficiently and effectively.Assist in linen inventories and supplies as directed.Assist in solving guest complaints promptly.Create strong, positive customer relations.Willing and able to assist resort guests and owners.Make guest deliveries as directed.Knowledgeable of the resort.Experience and Qualifications:Must be able to lift 75 pounds (with or without accommodation)Ability to make decisionsPlanning and scheduling capabilitiesAbility to read, write and do basic mathPersonal timeliness be prompt with all assignmentsA passion for cleanlinessStrong work ethicAbility to learn and change behaviorWork irregular hoursA valid driver's license will be required for certain locations.Physical Requirements:This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform theessential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.Equal Opportunity Employer Statement:We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.________________________________________Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.