Houseperson | Field & Steam Lodge Co. | Bozeman, MT

PM Hotel Group; Bozeman (MT); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401K

Paid holidays

Discounted hotel stays

Tuition reimbursement

Paid Parental Leave

Job summary

Field & Stream Lodge Co. in Bozeman, MT, is seeking a Houseperson to join our team. Pay ranges from $22.00 to $23.00 per hour, reflecting commitment to guest service and thorough housekeeping.

The role emphasizes teamwork, safety, and adherence to standards in a hospitality-led environment. The position contributes to a culture that values integrity, efficiency, and proactive guest satisfaction. Training, competitive benefits, and opportunities for growth are highlighted within this dynamic

Qualifications

• Knowledge of proper cleaning techniques and equipment.
• Knowledge of safe chemical handling.
• Ability to work with minimal supervision.

Responsibilities

• Communicate guest requests to housekeeping management and front desk.
• Perform routine cleaning tasks in public areas (interior and exterior).
• Provide room attendants with cleaning supplies.
• Handle soiled linen and trash from rooms.
• Assist other housekeeping staff to complete their work.
• Maintain cleanliness and inventory of linen and supplies.

Skills

Attention to detail

Cleaning techniques

Chemical handling

Physical stamina

Punctuality

Interpersonal skills

Job description

Field & Stream Lodge Co.

Field & Steam Lodge Co. is seeking a Houseperson to join our team! Our ideal candidate for this position is thorough, flexible and dedicated to exceptional guest service.

Pay Range: $22.00 - $23.00 hourly

Field & Stream Lodge Co.

Field & Stream Bozeman is your new gateway to Big Sky Country. Situated just one mile from downtown, our lodge is designed to be a gathering place for friends, families, experts, and amateurs. We're the perfect home base for your next adventure-fishing, hunting, skiing Bridger Bowl, or hiking the "M" trail.

Who We Are

• Passionate - about hospitality and fostering an environment where associates will thrive.
• Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed.
• Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.
• Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change.
• A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.
• A company that has a culture of promoting from within.
• Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer.

What You'll Do

• To communicate all guest request to the housekeeping manager or Front Desk Host in a timely and professional manner.
• To satisfactorily perform routine cleaning tasks in public areas (interior and exterior) including, but not limited to, mopping, sweeping, vacuuming, dusting and glass cleaning.
• To provide Room Attendants with all necessary room and cleaning supplies.
• To remove and handle, as directed, soiled linen and trash from rooms
• To perform support services in rooms as directed, including sweeping/mopping decks, carpet spotting, mattress turning, furniture moving, window washing, and detail/deep cleaning not normally performed by Room Attendants.
• To assist other Housekeeping staff, as directed, to complete their work
• To maintain cleanliness, order, and inventory of linen, cleaning supplies, and promptly report any deficiencies or problems to the Housekeeping Manager.
• To follow all company policies and procedures.
• To immediately report all suspicious occurrences or hazardous conditions.
• To maintain the cleanliness and safety of work areas at all times and to practice safe work habits at all times, to avoid injury to self and others.
• To comply with company and departmental safety rules and regulations, including the proper handling of all relevant equipment.
• To handle, label, and store all hazardous substances according to state and federal regulations.
• To attend all mandatory meetings as directed.
• Handle guest complaints with professionalism and courtesy, ensuring guest satisfaction.
• Report any damages or maintenance problems to your supervisor.
• Effectively communicate with other departments throughout the shift
• Knowledgeable of hotel fire and emergency procedures.
• Adhere to Lost and Found policy and key control policies.
• Successful completion of the training process.
• To perform other essential room cleaning duties as operations change in the future.
• Maintain cleanliness and organization of supply/storage closets and restock as necessary.
• Make up cribs and rollaway beds.

What You'll Bring to the Table

• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Knowledge of proper cleaning techniques, requirements and use of equipment
• Knowledge of safe and proper chemical handling
• Ability to exert physical effort in the movement of bundles of soiled/cleaned bed linens, terry, etc. into/out of laundry machines.
• Punctuality and regular and reliable attendance.
• Interpersonal skills and the ability to work well with co-workers and the public.

What's In It for You

• Competitive compensation package and incentive plan.
• Generous health, dental and vision insurance, plus 401K.
• Comprehensive onboarding and training plan to set you up for success.
• Coaching, feedback, and mentorship to develop yourself and your team.
• Personalized development plan to fit your individual role and career goals.
• Leadership courses to improve your personal and interpersonal effectiveness.
• Generous PTO and 9 paid holidays.
• Discounted hotel stays in our PM/Modus portfolio.
• Opportunities to volunteer and give back to our local communities.
• Paid Parental Leave.
• Tuition reimbursement opportunities - when you grow, we grow!

Non-Negotiables (Our Core Values)

• SERVE OTHERS.
• LIVE 360.
• BUILD A POSITIVE TEAM.
• COMMUNICATE.
  
• BE WILDLY PASSIONATE.
• TAKE OWNERSHIP.
• LEARN + INNOVATE.
• EMBRACE CHANGE

As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels’ community.

We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and won't be tolerated. It's also illegal.

Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an 'at will' associate.