Houseperson- Embassy Suites at Sunset Walk

NDM Hospitality; Kissimmee (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Life insurance

Discounted hotel rooms

Dining discounts

Development opportunities

Job summary

NDM Hospitality in Kissimmee, FL is seeking a Houseman in housekeeping to handle guest and housekeeping requests and prep linen for cottages daily. The role supports a high standard of cleanliness and guest comfort across the property.

Responsibilities include loading departure linens, delivering items, attending to guest requests, and organizing amenities. Must have a valid driver’s license, a high school diploma, and strong communication skills to thrive in a hospitality environment.

Qualifications

• Requires high school diploma and driver's license.
• Fluent English and good communication are essential.
• Experience in hospitality is preferred.
• Ability to lift, push and pull loads as required.
• Must be able to multitask and provide good customer service.

Responsibilities

• Handle guest and housekeeping requests and prepare linen for cottages.
• Load van with departure linen and distribute to properties.
• Attend to guest requests, deliver items and amenities.
• Maintain tidy and sanitary amenities for guests.
• Manage linen, laundry drop-offs and organize amenities across the HUB.

Skills

Good communication

Fluent English

Customer service

Multitasking

Education

High school diploma

Driver's license

Tools

Cleaning equipment

Cleaning products

Job description

NDM is a family-owned hospitality business that started in F&B and is now expanding into vacation rentals. We are creating a new sector in hospitality by creating identifiable brands with consistent accommodations, services and amenities within the vacation rental space. Imagine combining the comforts of a vacation home with the experience and consistency of a world class resort.

Our Benefits:

• Health
• Dental
• Vision
• Life Insurance
• Discounted Hotel rooms
• Discount in F&B outlets
• Development opportunities
• and much more!

JOB SUMMARY

The Houseman of housekeeping is responsible for all guest and housekeeping requests. Duties include prepare Linen for cottages that will cleaned for the day from the Departure List. Load Van with Departure Linen and Distribute it out to the property. Attend to all Guest Request: delivering items and amenities. Provide tidy and sanitary amenities to guests.

HOUSEMAN

• Collect Building Access key for the HUB, Radio and Van key from Housekeeping Office.
• Retrieve Departures Boards from Supervisor.
• Prepare Linen for cottages that will be cleaned for the day from the Departure List.
• Load Van with Departure Linen and Distribute it out to the property.
• Attend to Laundry dropped off from Hotelier: empty Metro's and properly place all cleaned Linen where they belong.
• Amenity Orders when delivery comes in organize and place where they belong.
• Attend to all Guest Request: delivering items and amenities.
• Respond to all Radio request from Supervisors and/or Housekeepers.
• Collect all Linen from the Property Supervisors will be radioing as Cottages are completed.
• Place all dirty linen in empty Metro's NO LINEN LEFT ON FLOURS OF HUB.
• Remove Garbage and Boxes from the HUB empty Grey whales at the end of every workday.
• Keep Laundry cage organized, Clean and In Order ALWAYS!!!!
• Attend supervisor requests to clean the sofa.
• Drive 20 mile inside the property.

Requirements

• Must have driver's license
• Must have high school diploma
• Good communication skills
• Fluent English
• Must have ability to multitask
• Customer service skills
• Previous experience in hospitality
• Ability to lift, push and pull required load
• Knowledge of cleaning and sanitation products
• Knowledge of cleaning equipment

Preferred competencies & Qualifications

• Attention to detail
• Customer focus
• Reliability
• Adaptability
• Planning and organization
• Ability to work in team environment
• Integrity
• Honesty

NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.