Houseperson - Banyan Harbor - Lihue, HI

Hotel Equities; Lihue (HI); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Vacation

Same-day pay available

Career Growth Opportunities

Employee Assistance Program

Reduced Room Rates

Job summary

A prominent hospitality management firm is seeking a Houseperson for the Banyan Harbor in Lihue, HI. The ideal candidate will provide excellent cleaning services and ensure a pleasant environment for guests. Responsibilities include responding to guest requests, maintaining common areas, and following safety protocols. This role requires experience in housekeeping, physical stamina, and flexibility to meet the needs of the hotel. A variety of benefits are offered, including medical, vacation pay, and career growth opportunities.

Qualifications

• Work experience as a Room Attendant or Houseman/Houseperson is required.
• Experience with industrial cleaning equipment and products.
• Good physical health and stamina.

Responsibilities

• Greets guests and responds to special requests.
• Responds to guest concerns, complaints or suggestions.
• May gather waste and/or contaminated materials for disposal.
• Maintains privacy and security by properly announcing entry.
• Properly uses and maintains assigned equipment and supplies.
• Observes status and maintains common areas.
• Properly maintains the daily log.
• Properly handles lost and found items.
• Performs other duties as assigned by Management.

Skills

Room Attendant or Houseman experience

Industrial cleaning equipment experience

Good physical health and stamina

Flexibility to work in shifts

Ability to work with little supervision

Excellent organization skills

Ability to follow instructions

High school diploma

Education

High school diploma

Job description

Overview

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for the Banyan Harbor - Lihue, HI.

Job Purpose:

This Position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us

Responsibilities

• Greets guests and responds to special requests.
• Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
• May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.
• Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
• Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.
• Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
• Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
• Properly handles lost and found items in accordance with department policies and security procedures.
• Performs other duties as assigned by Management.
• Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.

Skills

• Work experience as a Room Attendant or Houseman/Houseperson is required
• Experience with industrial cleaning equipment and products
• Good physical health and stamina
• Flexibility to work in shifts
• Ability to work with little or no supervision while meeting high-performance standards
• Excellent organization skills
• Ability to follow instructions
• High school diploma is a plus

This is the perfect job for someone who likes to clean, has an impeccable eye for detail and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. We look for flexibility with workdays and hours, including working weekends and holidays.

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Paid Vacation
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance