Houseperson

Hotel Equities; West Hollywood (CA); On-site; USD 33,000 - 35,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid vacation

Same‑day pay

Career growth opportunities

Reduced room rates

Employee assistance program

Job summary

Hotel Equities, a multi-award-winning hotel development and hospitality management company, seeks a Houseperson for Hotel Ziggy in West Hollywood, CA. You will perform cleaning tasks to ensure a pristine environment for guests and maintain security and logs as required.

The role requires physical stamina, ability to work shifts, and a detail‑oriented approach. Benefits include comprehensive coverage and career growth opportunities.

Qualifications

• Experience as Houseperson or Room Attendant preferred.
• Experience with industrial cleaning equipment and products.
• Good physical health and stamina.
• Flexibility to work in shifts.
• Ability to work with little or no supervision while meeting high-performance standards.
• Excellent organization skills.
• Ability to follow instructions.
• High school diploma is a plus.

Responsibilities

• Greets guests and responds to special requests.
• Responds to guest concerns, complaints or suggestions; refers to management for service excellence.
• Maintain assigned areas: guestrooms, hallways, lobby, stairwells and offices.
• Maintain privacy and security when entering rooms and servicing guestrooms.
• Use and maintain vacuums, chemicals and cleaning aides per specs.
• Observe and maintain common areas and elevators.
• Keep daily log and track keys and communications.
• Handle lost and found items per policy.
• Perform other duties as assigned by Management.
• Keep supervisor informed of issues.

Skills

Housekeeping experience

Industrial cleaning equipment

Physical stamina

Shift flexibility

Independent work

Organizational skills

Follow instructions

High school diploma

Education

High school diploma

Tools

Cleaning equipment

Job description

Pay Range

USD $23.72 - USD $25.72 /Hr.

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for Hotel Ziggy inWest Hollywood, CA

Job Purpose

This Position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.

Responsibilities

• Greets guests and responds to special requests.
• Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
• May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.
• Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
• Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.
• Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
• Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
• Properly handles lost and found items in accordance with department policies and security procedures.
• Performs other duties as assigned by Management.
• Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.

Skills

• Work experience as a Room Attendant or Houseman/Houseperson is preferred
• Experience with industrial cleaning equipment and products
• Good physical health and stamina
• Flexibility to work in shifts
• Ability to work with little or no supervision while meeting high-performance standards
• Excellent organization skills
• Ability to follow instructions
• High school diploma is a plus

This is the perfect job for someone who likes to clean, has an impeccable eye for detail and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. We look for flexibility with workdays and hours, including working weekends and holidays.

Amazing Benefits At A Glance

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Paid Vacation
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Why Hotel Equities?

At Hotel Equities, we believe hospitality begins with people. Our award-winning culture is built on integrity, accountability, service, and leadership. We empower our associates to grow professionally while delivering exceptional experiences for our guests and outstanding results for our owners.

Whether you're beginning your hospitality career or bringing years of industry experience, you'll find opportunities to grow your career with one of the hospitality industry's most respected management companies.

Hotel Equities is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace where every associate is respected, valued, and empowered to succeed.

Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Responsibilities may evolve based on business needs.