Houseperson

Hotel Equities; Phoenix (AZ); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

401(k) Plan

Employee Assistance Program

Career Growth

Hotel Discounts

Life Insurance

FSA

Exclusive Discounts

Job summary

Hotel Equities is seeking a friendly Houseperson to join our hospitality team in Phoenix. The role focuses on cleaning guest rooms and public areas, meeting brand standards, and supporting daily hotel operations to ensure a positive guest experience.

Ideal candidates have attention to detail, strong time management, and a guest-oriented mindset. The position offers a team-driven culture with comprehensive benefits and opportunities for growth.

Qualifications

• Attention to detail and time-management skills
• Strong guest-service orientation
• Ability to follow written and verbal instructions
• Professional and courteous demeanor
• Flexibility to work weekends/holidays

Responsibilities

• Clean and maintain guest rooms, bathrooms, and public areas according to hotel standards.
• Make beds, change linens, replenish supplies, dust, vacuum, and sanitize surfaces.
• Report any maintenance issues or damages promptly.
• Respond to guest requests courteously and promptly.
• Handle guest belongings and hotel property with care and according to procedures.
• Maintain housekeeping carts and work areas in an organized condition.
• Follow safety, sanitation, and infection-control procedures.
• Assist with deep cleaning and special projects as assigned.
• Communicate room status and maintenance needs to relevant departments.
• Support team to meet productivity and guest-satisfaction standards.

Job description

Pay Range

Starting from USD $0.00/Hr.

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Houseperson to join our team.

If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you. As Houseperson, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business goals.

Job Purpose

The Housekeeping position is responsible for maintaining clean, comfortable, and welcoming guest rooms and public areas in accordance with hotel and brand standards. This position supports a positive guest experience through attention to detail, efficiency, cleanliness, and responsive service.

What You'll Do

• Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards.
• Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces.
• Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
• Respond courteously to guest requests and special housekeeping needs.
• Handle guest belongings and hotel property responsibly and according to company procedures.
• Maintain housekeeping carts, supplies, and work areas in an organized condition.
• Follow proper chemical handling, sanitation, safety, and infection-control procedures.
• Assist with deep cleaning and special projects as assigned.
• Communicate room status and maintenance needs to appropriate hotel departments.
• Support the team in meeting productivity, quality, and guest satisfaction standards.
• Perform other duties as assigned.

Qualifications & Requirements

• Previous housekeeping or hotel experience preferred but not required.
• Ability to follow written and verbal instructions and hotel cleanliness standards.
• Strong attention to detail and time-management skills.
• Ability to work independently and as part of a team.
• Professional and courteous guest-service skills.
• Ability to work flexible hours, including weekends and holidays, as needed.

What We're Looking For

• A dependable team member who takes pride in cleanliness and presentation.
• A detail-oriented professional who works efficiently while maintaining quality.
• A guest-focused associate who responds to requests with courtesy and urgency.
• Someone who demonstrates reliability, professionalism, and accountability.

Physical Requirements

This position requires the ability to:

• Stand and walk for extended periods.
• Bend, stoop, kneel, reach, push, and pull throughout the workday.
• Lift, carry, and maneuver housekeeping supplies and equipment.
• Occasionally lift up to 25 pounds.
• Work with cleaning chemicals and in varying temperatures as required.

Technology & Systems

Experience with the following is preferred:

• Property Management Systems (PMS)
• Housekeeping room-status systems
• Mobile or handheld hotel communication tools

Amazing Benefits At A Glance

• Team-Driven and Values-Based Culture
• Medical, Dental & Vision Insurance
• Paid Vacation, Sick Time & Holidays
• 401(k) Retirement Plan
• Employee Assistance Program
• Career Growth Opportunities & Leadership Development Programs
• Reduced Hotel Rates Throughout Our Portfolio
• Employee Referral Program
• Life Insurance
• Flexible Spending Account (FSA)
• Exclusive Third-Party Discounts (Shopping, Travel, Entertainment & More)

Why Hotel Equities?

At Hotel Equities, we believe hospitality begins with people. Our award-winning culture is built on integrity, accountability, service, and leadership. We empower our associates to grow professionally while delivering exceptional experiences for our guests and outstanding results for our owners.

Whether you're beginning your hospitality career or bringing years of industry experience, you'll find opportunities to grow your career with one of the hospitality industry's most respected management companies.

Hotel Equities is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace where every associate is respected, valued, and empowered to succeed.

Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Responsibilities may evolve based on business needs.