Houseperson

Hilton Garden Inn Chicago North Shore/Evanston; Evanston (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Overnight Houseperson to join their vibrant team. In this role, you will play a vital part in ensuring exceptional cleanliness and maintenance of the hotel, contributing to memorable guest experiences. Your attention to detail and customer service skills will shine as you engage with guests and fellow team members. This position offers opportunities for career advancement through a Management Development Program, making it an ideal choice for those looking to grow within a supportive and family-like environment. If you are self-motivated and passionate about hospitality, this is the perfect opportunity for you!

Benefits

401k

Health/Dental/Vision/Life Insurance

Management Development Program

Travel Discounts

Vacation/Well/Holiday Pay

Career Advancement Opportunity

Referral Bonus Program

Qualifications

• Prior work experience in a hotel environment is ideal but training is available.
• Must possess excellent English communication skills.

Responsibilities

• Clean rooms, hallways, and restrooms while following standard procedures.
• Respond to guests in a friendly manner and assist with their needs.
• Report any issues or damage to housekeeping supervisors.

Skills

Attention to Detail

Customer Service

Communication Skills

Teamwork

Ability to Lift 50 lbs

Education

High School Diploma or Equivalent

Job description

About Us: Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!

T.E.A.M = Together Everyone Achieves More

About the Role: Are you a self-motivated individual with a keen eye for attention to detail? Do you have excellent people skills and take pride in providing memorable guest experiences? If this sounds like you, apply now to this exciting new opportunity!

As Overnight Houseperson, you will be a crucial member of our amazing TEAM, providing extraordinary customer satisfaction to our guests regarding cleanliness and maintenance of our hotel.

Your infectious enthusiasm, genuine smile, attentive service, and passion for cleanliness will shine and set the tone for an unforgettable guest experience.

Advancement Opportunities and Professional Career Path:

• Housekeeping Supervisor • Maintenance Supervisor • Assistant Housekeeping Manager • Executive Housekeeping Manager

Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment who invests in their associates?

Our Management Development Program is a perfect way to get you to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow, YOU could achieve a management opportunity in less than one year! What’s Your More?

TEAM Benefits:

• 401k
• Health/Dental/Vision/Life/Voluntary Insurance
• Management Development Program
• TEAM and Travel Discounts
• Vacation/Well/Holiday Pay
• Career Advancement Opportunity
• Referral Bonus Program
• We are conveniently located within walking distance from multiple public transportation stations for easy commuting.

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

Responsibilities:

• Cleans rooms, hallways, and restrooms.
• Sweeps, mops, scrubs, waxes, and polishes the floors.
• Deliver towels, cribs, cots, and other items to the guest rooms on request.
• Sort linen, stock room attendant closets.
• Clean all public areas in the prescribed manner while following department standard operating procedures.
• Report missing/found articles, damage, or merchandise problems to the housekeeping supervisors.
• Respond in a friendly, helpful manner to guests and other colleagues.
• Take up any tasks assigned by the supervisors as and when needed.
• Report to work in the required uniform and adherence with the Hotels Dress Code Policy.
• Must be able to work independently and as a team player.

Requirements:

• Prior work experience in a hotel environment or similar role is ideal, but willing to train the right person. We are dedicated to thoroughly training & developing our team into hotel leaders through interactive teamwork in a positive work environment!
• Hilton brand experience beneficial.
• Must be able to work a flexible evening schedule including evenings, weekends, and holidays.
• Able to lift and carry up to 50 lbs.
• Able to stand and walk for extended periods.
• Excellent English communication skills and able to read, write and speak fluently.
• Bi-lingual (English and Spanish speaking) is a plus.

Compensation: $17 hourly