Houseperson

Drury Hotels Company, LLC; Cleveland (MO); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Employee discount

Quarterly bonus up to $3,200 annually

401(k) company match

Hotel discounts and free room nights

Job summary

Drury Plaza Hotel – 1380 East Sixth Street, Cleveland, OH 44114 is seeking a Hotel Houseperson to maintain clean public areas and support the housekeeping team. You will help ensure a welcoming guest experience with efficient service and a friendly, +1 attitude.

The role offers a quarterly bonus opportunity, employee discount, and a comprehensive benefits package. Flexibility, teamwork, and pride in a spotless environment are valued across shifts.

Qualifications

• Basic knowledge of cleaning procedures and supplies.
• Ability to provide courteous guest service.
• Willingness to assist in multiple hotel areas as needed.
• Team-oriented with a positive attitude.

Responsibilities

• Perform a variety of housekeeping tasks for public areas and guest-facing spaces.
• Assist guests and respond to inquiries with a +1 Service attitude.
• Stock and organize supplies in public areas and meeting rooms.
• Set up meeting rooms and assist in events as needed.

Skills

Cleaning procedures

Guest service

Attention to detail

Team player

Job description

Job Description SummaryHiring Immediately! Quarterly Bonus! Employee Discount! Family Sized Benefits!Pay - $17.50AM/PM.Previous houseperson experience preferredProperty Location:Drury Plaza Hotel - 1380 East Sixth Street , Cleveland, Ohio 44114You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.WHAT YOU CAN EXPECT FROM USSo. Much. More.Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nightsCareer growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this yearHealth and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance ProgramRetirement - Company-matched 401(k)Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off. This role is eligible for a discretionary quarterly “+1 Service” bonus.BASIC FUNCTION & JOB DUTIES:Performs a variety of hotel housekeeping services to maintain clean public areas inside and outside the hotel according to established standards. Assists guests whenever possible by providing information as requested. Assists in all departments as needed to maintain cleanliness of the entire hotel including housekeeping, laundry, general public areas, breakfast area, meeting rooms and maintenance. Stocks public areas with supplies and sets up meeting rooms for events.Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.GENERAL KNOWLEDGE, SKILL AND ABILITY:Requires ability to follow verbal and written directions. Requires thorough knowledge of cleaning procedures as well as cleaning supplies. Requires ability to work without direct supervision.Rise. Shine. Work Happy.Hiring Immediately!The pay range is:$17.15 - $25.16The starting wage may be above the minimum rate, based on relevant experience, skills, and education.We will be accepting applications on an ongoing basis.