Houseman

Next Generation Recruitment and Staffing Agency; Washington (District of Columbia); On-site; USD 38,000 - 48,000; Full time

Job summary

The Houseman position in a hotel setting requires a dependable, detail-oriented individual who will support housekeeping and maintenance teams to keep guest rooms and public areas clean and organized.

You will transport linens and supplies, manage carts and storage, and assist with event setup to ensure smooth service delivery for guests.

Qualifications

• Attention to detail is essential for maintaining cleanliness and order across guest rooms and public areas.
• Strong time management helps balance multiple duties in a dynamic hotel environment.
• Excellent interpersonal communication aids interactions with guests and team members.
• Ability to work well in a team and independently in a fast-paced setting.

Responsibilities

• Assist housekeeping in maintaining cleanliness of guest rooms and public areas.
• Transport linens, supplies, and equipment to designated areas as needed.
• Keep service carts and storage areas stocked and organized.
• Promptly report maintenance issues to the appropriate department.
• Address guest inquiries and requests with courtesy and efficiency.
• Remove trash and recyclables from guest rooms and public spaces throughout the day.
• Assist with setup and breakdown of banquet and event spaces as required.

Skills

Attention to detail

Time management

Interpersonal communication

Teamwork

Job description

We are actively seeking a diligent and dependable Houseman to join our esteemed hospitality team. The Houseman plays a crucial role in maintaining the cleanliness, organization, and overall appearance of the hotel premises, ensuring a pleasant and welcoming environment for all guests. This position demands a dedicated individual who is attentive to detail, capable of performing physically demanding tasks, and committed to upholding the highest standards of hygiene and safety. The successful candidate will collaborate closely with housekeeping and maintenance departments to support day-to-day operations, address guest requests promptly, and facilitate seamless service delivery. This role is ideal for someone who thrives in a dynamic setting and takes pride in contributing to the overall guest experience. Candidates must demonstrate excellent time management skills, a strong work ethic, and the ability to work efficiently both independently and as part of a team. The Houseman is integral in representing the quality and professionalism of our establishment and will be expected to adhere strictly to all organizational policies and procedures.

Responsibilities

• Assist housekeeping staff in maintaining cleanliness and orderliness of guest rooms and public areas.
• Transport linens, cleaning supplies, and equipment to designated areas as required.
• Ensure all service carts and storage areas are stocked and organized efficiently.
• Promptly address maintenance issues or report damages in guest rooms and public spaces to the maintenance department.
• Respond courteously to guest inquiries and requests, providing assistance or directing them to appropriate personnel.
• Remove trash and recyclable materials from guest rooms and public areas consistently throughout the day.
• Support setup and breakdown of banquet and event spaces as needed, ensuring proper arrangement and cleanliness.

Requirements

• Previous experience in housekeeping or related hospitality roles preferred but not mandatory.
• Ability to perform physically demanding tasks, including lifting heavy objects and prolonged standing or walking.
• Strong attention to detail and commitment to maintaining high cleanliness standards.
• Excellent interpersonal and communication skills to interact effectively with guests and team members.
• Ability to work flexible hours, including weekends and holidays, as required by operational needs.
• Basic knowledge of cleaning chemicals and supplies and adherence to safety protocols.
• Dependable, punctual, and capable of working both independently and collaboratively in a fast-paced environment.