Housekeping Room Attendant (Full Time)

Mauna Kea Beach Hotel; Waimea/Kamuela (HI); On-site; USD 25,000 - 30,000; Full time

Job summary

Mauna Kea Beach Hotel on the Big Island seeks a meticulous Room Attendant to maintain guest rooms and lanais to the resort’s high standards. You will clean spaces, restock supplies, and ensure a welcoming environment for guests.

Responsibilities include reporting maintenance needs, assisting guests, and following safety protocols. The role requires physical stamina and flexibility to work shifts, weekends, and holidays as needed.

Qualifications

• Ability to read assignment sheets and directions for proper use of cleaning solutions.
• Willingness to work shifts and days as determined by supervision.

Responsibilities

• Perform routine cleaning and servicing of guest rooms, suites, baths, lanais, and breakfast bars according to resort standards.
• Restock and refresh guest rooms with linen and supplies.
• Report maintenance/repair needs in guest rooms.
• Report unauthorized or suspicious persons on guest room floors to security.
• Follow safety procedures and policies.
• Greet guests and assist as needed.
• Handle lost and found items appropriately.
• Clean, organize, and stock housekeeping carts.
• Control hotel issued keys at all times.
• Complete work assignments timely.
• May assist with turndown service.
• Perform other related duties as assigned.

Skills

Cleaning

Guest service

Linen handling

Safety procedures

Tools

Vacuum Cleaner

Mop & Broom

Housekeeping Cart

Job description

Division: Housekeeping (HSK008)

Band 1U

MKBH Housekeeping Room Attendant

Primary Responsibilities:

Perform routine tasks of cleaning and servicing guests’ accommodations such as rooms, suites, baths, lanais, breakfast bars, etc. according to resort standards and procedures. Replenish supplies, towels, etc. for guest rooms.

Essential Duties:

• Clean guest rooms and lanais according to hotel standards and in the prescribed amount of time.
• Restock and refresh guest rooms with linen and supplies.
• Report necessary maintenance and repair work needed in guest rooms.
• Report any unauthorized or suspicious person on the guest room floors to security.
• Perform tasks following safety procedures and policies.
• Greet all guests and lends assistance if needed.
• Properly handle lost and found items.
• Clean, organize, and stock housekeeping carts.
• Responsible for the control of hotel issued keys at all times.
• Complete work assignments in a timely manner.
• May assist with turndown service.
• Perform other related duties as assigned or required.

Other Duties:

• Assist in stocking supply closet and reports any shortages.
• Assist in other positions in the department
• Assist in moving furniture.
• Deliver items requested by guests to the rooms.
• Assist guest by giving directions or information regarding the resort and the Big Island.

Working Conditions:

• Works indoors in guest rooms with or without air-conditioning.
• Outdoors cleaning lanais, public areas, and pushing carts through corridors.

Work Hours:

• Able to work shifts and days determined Executive Housekeeper or Assistant.
• Able to work over 40 hours in a week, as needed.

Equipment Use:

• Housekeeping cart to transport linen and supplies
• Vacuum Cleaner
• Cleaning tools which includes, mop, broom, bucket, and other cleaning equipment or supplies.
• Cleaning solutions

Mental and Physical Demands:

• Able to clean rooms according to standards and in the allotted time.
• Able to push/pull a fully supplied housekeeping cart, weighing over 50 lbs.
• Able to kneel, bend, stoop, and reach above/at/below shoulder level to clean.
• Able to lift and carry vacuum cleaner, cleaning equipment/supplies, linen, etc. weighing up to 20lbs.
• Able to stand and walk during most of shift.

Communication Demands:

• Must be able to verbally communicate to employees, managers and guests.

Minimum Qualification Requirements:

• Must be able to read assignment sheet and directions for proper use of cleaning solutions.