Housekeeping Supervisor - Seaside Resort (Transportation Provided!)

LE001 Mastercorp, Inc.; United States; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Paid Time Off

401(k) Retirement Plan with Company 0%

Paid Training

Refer A Friend Bonus

Tuition Reimbursement

Job summary

MasterCorp, Inc. is seeking a Timeshare Supervisor/Inspector to lead housekeeping teams, ensure timely cleaning, and uphold the company’s quality standards across resort units. You will supervise staff, assign duties, and support training to keep service at a high level.

The role emphasizes guest safety, efficiency, and adherence to MasterCorp’s mission and values, with opportunities for professional growth in a dynamic hospitality environment.

Qualifications

• High school diploma or equivalent required.
• Friendly, enthusiastic, and hard-working individuals wanted.
• Passion for hospitality and guest service essential.

Responsibilities

• Oversee cleaning personnel and ensure units are cleaned effectively and efficiently.
• Assign duties to housekeeping staff and supervise daily operations.
• Train staff and assist during busy periods to maintain quality standards.
• Inspect units, report maintenance issues, and ensure safety at each site.

Skills

Customer service

Teamwork

Communication

Flexible hours

Training others

Education

High school diploma

Tools

7-step cleaning process

Job description

Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.

What We Offer You

Starting at $18.50 per hour

Refer A Friend Bonus

Potential Immediate hire – Full-time and part-time positions available

Paid Training

Benefits package including: Medical, Vision, Dental, Paid Time Off Opportunities for growth and career development

What We’re Looking For

Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.

Position Overview

The Timeshare Supervisor/Inspector is responsible for consistently meeting quality and timeliness standards in the supervision of cleaning personnel. A Supervisor/Inspector must ensure the company's mission statement and values are followed by all staff who report to them. The purpose of this position is to oversee cleaning personnel and make sure that units are being cleaned effectively and in the most efficient way.

Essential Functions

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Develop and maintain a high standard of excellence within staff.
• Assign duties to housekeeping personnel.
• May be asked to prep rooms for housekeepers during busy/peak periods.
• May be asked to clean rooms using MasterCorp’s 7-step to clean process during busy/peak periods.
• Assist in the training of staff, both existing and new recruits.
• Report unit maintenance issues as per company procedure.
• Examine carpets, drapes, and furniture for stains, damage or wear and report as necessary.
• Inspect and prepare clean units and report them as vacant and ready.
• Inspect units and complete the required amount of report cards per week.
• Replace kitchen inventory and supplies as needed.
• Assist in maintaining storage closets are clean and organized.
• Report lost and found items to Executive Housekeeper.
• Ensure a safe working environment at each site and office.
• Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.
• Ensure a sense of urgency exists within housekeeping staff so units are turned on time.
• Personal timeliness, be prompt with all assignments and appointments.
• Utilize supplies and equipment efficiently and effectively.
• Perform inventory and linen supplies.
• Assist in linen inventories as directed.
• Responsible for time efficiency of direct reports.
• Assist in solving guest complaints promptly.
• Cultivate and develop strong, positive customer relations.
• Willing and able to assist resorts guests and owners.
• Knowledgeable of the resort.
• Other duties and tasks as assigned in conjunction with services contracted with the client.

Experience and Education Requirements

• A high school diploma or equivalent combination of education and work experience.
• A passion for cleanliness.
• Demonstrated motivational skills.
• Strong work ethic.
• Ability to train others.
• Desire to help others.
• Work irregular hours.

Travel Requirements

Resort Operations: Rare — approximately 5% on a quarterly basis

Task Force: Frequent — travel is regularly required based on business need

Physical Requirements

This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

Equal Opportunity Employer Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Company Perks

• Competitive Pay at All Levels.
• Our Housekeepers make more with Piece Rate Pay – designed to reward efficiency and timeliness!
• 401(k) Retirement Plan with Company Matching.
• Paid Vacation and Sick Time.
• Medical, Dental and Vision Benefits.
• Company-Paid Life Insurance and Short-Term Disability.
• Tuition Reimbursement.

Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.

About Us

With over 40 years of experience, MasterCorp is a leader in hospitality services, renowned for our expertise, quality, and commitment to excellence. We provide a comprehensive range of services, including Housekeeping; Commercial Facility Maintenance and Janitorial; Floor Care; Engineering; and Commercial Laundry, supporting clients across diverse industries with dependable, fully customizable solutions. At MasterCorp, our People Proud culture is guided by our Core Values of Integrity, Respect, Dependability, Pride, and Quality. Our Associates are more than a team—they’re family. We believe in recognizing each individual’s contributions and fostering a welcoming environment where teamwork thrives, and growth is encouraged. Whether on the frontlines or behind the scenes, their efforts are essential to our success.