Housekeeping Supervisor - PM Shift

Wequassett; Vermont; Vor Ort; USD 28.000 - 34.000; Teilzeit

Benefits dieser Stelle

Time off & holidays

Life insurance

Disability insurance

Health & wellness benefits

Employee dining/discounts

Zusammenfassung

The Equinox Golf Resort & Spa is seeking a meticulous Housekeeping Inspector to uphold cleanliness in guest rooms and public areas at our Manchester, Vermont property. You will train staff, inspect rooms, assign tasks, and coordinate with departments to ensure guest satisfaction.

Responsibilities include monitoring cleanliness standards, maintaining inventory, and supporting guest privacy and safety. The ideal candidate has 1+ year cleaning experience, leadership skills, and PM shift/weekend

Qualifikationen

• 1+ year of professional cleaning experience, hotel preferred.
• Leadership experience as inspector or supervisor is a plus.
• Able to pass a background check.
• Detail-oriented with high standards of cleanliness.
• Flexible hours including weekdays and weekends.

Aufgaben

• Inspect guest rooms for cleanliness and readiness.
• Train and supervise housekeeping staff.
• Ensure inventory control and supply storage.
• Greet guests and handle requests professionally.
• Maintain security and privacy of guests.

Kenntnisse

Detail orientation

Leadership experience

Communication skills

Organization skills

Problem solving

Jobbeschreibung

The Equinox Golf Resort & Spa
3567 Main St
Manchester, VT 05254, USA

Description

About Us

The Equinox Golf Resort & Spa is a historic resort destination with deep roots, a strong sense of place, and a reputation for elevated hospitality in one of New England’s most scenic destinations.

Established in 1769 and set against the backdrop of the Green Mountains, the property blends timeless charm with modern amenities, including a championship 18-hole golf course, full-service spa, multiple dining outlets, and extensive meeting and wedding space.

As a four-season destination, The Equinox attracts a diverse mix of leisure, corporate, and event guests year-round, providing team members with dynamic, well-rounded hospitality experience. For candidates who value teamwork, elevated service standards, and professional growth within a destination resort environment, The Equinox also offers the added benefit of working in the vibrant yet close-knit community of Manchester — a town known for its outdoor recreation, scenic beauty, and exceptional quality of life.

• Train incoming new hires and ongoing training of subordinate employees to ensure quality and standard procedures.
• Inspect guest rooms for proper cleanliness and preparation
• Assign side work, deep cleaning tasks, and projects to housepersons, guest room attendants, and pubic space attendants.
• Use communication platforms as tools to work closely with other departments and build a strong interdepartmental workflow.
• Manage housekeeping department inventory and storage areas.
• Monitor housekeeping performance and coach as necessary.
• Responsible for ensuring housekeeping team complies with lost and found policy.
• Review administered reports daily, such as in-house rooming list, arrivals and departures. Receive daily room assignments.
• Change bedding, replace bath towels, hand towels, face cloths, bath mats, and any other linens
• Wipe down and sanitize all surfaces appropriately using the assigned chemical agents.
• Clean shower, toilet, sinks, and all bathroom areas.
• Sweep, vacuum, Swiffer, and mop floors to ensure high level of cleanliness.
• Take responsibility for final room check, ensuring it is impeccably maintained and ready for guest check in.
• Greet and interact with guests as needed. Handle guest requests with professionalism and courtesy.
• Ensure discretion and respect guest privacy at all times.
• Check and update room status in PMS to communicate with front desk department.
• Complete PM turn down service when assigned.
• Perform laundry services as required.
• Communicate any lost and found items to front desk. Report immediately and turn over for secure proper storage.
• Restock laundry carts and housekeeping closets daily.
• Clean public spaces and employee areas as assigned.
• Clean all guestrooms to the satisfaction of housekeeping manager and in accordance with the standards and policies of the department.
• Check the condition of all paper products in guest rooms. Replenish as needed.
• Replace any directories, stationary, and room information cards, etc. that are bent, torn or stained.
• Inform housekeeping manager of any stains, missing items, or any cause for additional guest charges to the room.
• Replace all glassware for new arrivals. Ensure all guest room items are clean and fresh.
• Replace any used disposable items, such as water bottles, coffee bags and accompaniments, shower items, etc.
• Make and undo cots/air mattresses, place in appropriate storage, deliver to rooms when necessary.
• Return all dishes, glassware and ice buckets to dish station.
• Verify all items in the room are in good working condition.
• Return heat/air conditioning to default temperature.
• Adhere to security procedures for the handling of guest room and master keys.
• Adhere to sign in/out procedures for department keys.
• Clean and organize the housekeeping area at the end of each shift, respectfully setting up the next shift for success.
• Communicate closely with other departments, such as when a guest reports a maintenance work order or front desk issue to be addressed.
• Assist guests with luggage especially for large groups when needed.
• Attend departmental meetings and training sessions as required.
• Assist in training new staff as requested.
• Must be available for PM Shift from 2:30pm-11:00pm weekdays, weekends and holidays.

We are proud to offer competitive wellness options and perks for both our Part Time and Full Time employees;

• Time off package including state VT Sick time for all employees, as well as a generous PTO plan plus 10 paid Holidays for full-time status employees
• EOS Family Matters Program of 3+ months fully paid parental leave for new parents
• Retirement savings option of 401k with employer match of up to 4% for all employees
• Complementary $25K in Life insurance and $1K/mo. in long-term disabilitycoverage for full-time employees
• Optional additional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
• Company-funded Employee Assistance Program for life challenges and mental health resources
• Additional Health & Wellness benefits including prescription and gym membership discounts
• Competitive wages with ongoing market analysis
• Annual performance evaluations with eligible compensation adjustments
• EOS Employee/Immediate Family Lodging Rates as low as $59 per night
• EOS Friends and Family Lodging Discounts
• EOS Dining Discount of 50% Off F&B at EOS Hospitality portfolio locationsduring travel
• Discounted lodgingratesfrom New England Inn & ResortAssociation partners
• Pathways for growth and professional development including structured training and EOS Educational Reimbursement Program
• Internal referral bonus programs up to $500 per referral
• Incentive opportunities for both hourly and managerial roles
• Supportive, open workplace culturewith flexible and understanding work-life equality

Compensation

This is an hourly, onsite position with opportunity for full time hours and a starting wage range of $20.00 - $25.00 per hour. Additional variable guest tips may be earned. Final compensation package offer is subject to change based on a variety of complex factors unique to each candidate including experience, education, skill set, and applicable certifications.

Key Skills & Experience Required

• 1+ years professional cleaning experience, hotel/lodging environment preferred
• Prior leadership experience as an inspector or supervisor a plus
• Successful completion of background check
• A highly-detailed person with passion for excellence
• Available and willing to work flexible hours based on business needs including weekdays and weekends.
• Demonstrates strong communication, organizational, and problem-solving skills.
• Expresses sincere enthusiasm for the role and cleanliness
• Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused while maintaining hospitality.

Essential Functions of the Job

• Ability to remain standing for up to 10 hours
• Ability to remain seated for up to 8 hours
• Ability to walk the property and grounds frequently
• Ability to move up and down stairs regularly
• Ability to move quickly based on guest needs
• Ability to regularly move and lift up to 50 lbs.
• Ability to use repetitive manual dexterity, such as squeezing, spraying, folding, polishing, scrubbing, dusting, etc.)
• Ability to bend, stretch, and reach frequently, including above head, and repetitively during a shift
• Ability to bend and kneel frequently
• Ability to visibly survey property areas clearly and use an eye for detail to inspect guest rooms for cleanliness
• Ability to work outside in various weather at times, when traveling between guest rooms
• Ability to communicate and exchange information effectively
• Ability to read, write, speak, and understand basic English
• Ability to complete a satisfactory background check
• Ability to perform assigned tasks, operate equipment, and complete job duties in a safe manner
• Ability to work flexible hours based on business needs including midweek, weekend nights and holidays.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.