Housekeeping Supervisor: Lead & Elevate Guest Experience

Davidson Hospitality Group; Charleston (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Job summary

The Mills House in Charleston, SC, is seeking a Housekeeping Supervisor to oversee daily housekeeping operations, including rooms, public areas, and laundry, ensuring top cleanliness and guest satisfaction.

Ideal candidates have supervisory experience, strong communication skills, fluency in English, and experience with housekeeping software. A flexible schedule, including weekends and holidays, is required. Join Davidson Hospitality Group and help uphold our renowned standards of hospitality.

Qualifications

• 6 months experience in housekeeping or cleaning is required.
• Proven supervisory or leadership experience.
• Strong communication and interpersonal skills; bilingual a plus.
• Read, write and speak English fluently.
• Proficiency with housekeeping software and systems.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Supervise and coordinate housekeeping activities, including room cleaning, public area maintenance, and laundry operations
• Train, motivate, and mentor the housekeeping team to deliver exceptional service
• Conduct inspections to ensure adherence to cleanliness and quality standards
• Collaborate with other departments to meet guest expectations and address any issues
• Maintain inventory of cleaning supplies and equipment
• Assist in scheduling and coordinating staff shifts
• Handle guest inquiries and resolve complaints promptly and professionally
• Uphold safety and sanitation standards, ensuring a healthy work environment

Skills

6 months experience in housekeeping

Supervisory or leadership experience

Strong communication & interpersonal

Fluent English

Task prioritization

Attention to cleanliness

Housekeeping software & systems

Flexible schedule (weekends/holidays)

Tools

Housekeeping software

Job description

The Mills House in Charleston, SC, is seeking a Housekeeping Supervisor to oversee daily housekeeping operations, including rooms, public areas, and laundry, ensuring top cleanliness and guest satisfaction.

Ideal candidates have supervisory experience, strong communication skills, fluency in English, and experience with housekeeping software. A flexible schedule, including weekends and holidays, is required. Join Davidson Hospitality Group and help uphold our renowned standards of hospitality.