Housekeeping Supervisor - Hospitality & Safety Leader

Compass Group, North America; Clark (NJ); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Job summary

ESFM, the corporate Integrated Facilities Management division of Compass Group USA, has an opening for a full time HOUSEKEEPING SUPERVISOR in Clark, NJ.

Schedule is Monday through Friday, 9:00 am to 5:30 pm. The role requires prior supervisory, hospitality and customer service experience to lead cleaning operations and ensure safe, high-quality service for clients and residents.

Pay ranges from $22.00 to $23.00 per hour with benefits and opportunities for growth within ESFM.

Qualifications

• Prior supervisory, hospitality, and customer service experience required.

Responsibilities

• Directs and participates in the overall sanitation and safety of the facility and associates.
• Determines cleaning assignments and establishes priorities; adjusts assignments based on changes in room occupancy or emergency clean-up requests; maintains accurate record of assignments.
• Ensures security of keys.
• Responds to customer needs and requests; resolves customer concerns.
• Follows work procedures and expedites workflow to ensure timely, efficient service; communicates room completion and availability.
• Inspects rooms, common areas and stock rooms, and approves staff work performance; performs or delegates appropriate corrective action.
• Reports unsafe conditions and maintenance service needs, including painting, repairs, and furniture replacement and upkeep.
• Oversees the productivity and breaks of associates; communicates performance issues to management.
• Participates in the onboarding and training of associates; conducts daily pre-service meetings.
• Demonstrates safe and correct use of environmental services equipment and chemicals.
• Completes inventory of materials, supplies and linens; manages usage and orders to in alignment with budget.
• Opens and closes the department; maintains security for department property, supplies and operating funds.
• Communicates on the telephone, over radio, in person and in writing with clients, customers or residents, personnel from other departments and coworkers.
• Performs other duties as assigned.

Skills

Supervisory experience

Hospitality experience

Customer service experience

Job description

ESFM, the corporate Integrated Facilities Management division of Compass Group USA, has an opening for a full time HOUSEKEEPING SUPERVISOR in Clark, NJ.

Schedule is Monday through Friday, 9:00 am to 5:30 pm. The role requires prior supervisory, hospitality and customer service experience to lead cleaning operations and ensure safe, high-quality service for clients and residents.

Pay ranges from $22.00 to $23.00 per hour with benefits and opportunities for growth within ESFM.