Housekeeping Supervisor - Hilton Cabana Miami Beach Resort

Hilton

Miami Beach (FL)

On-site

USD 36,000 - 52,000

Full time

20 hours ago
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Benefits offered by this job

Travel discounts
Employee stock purchase program
Paid parental leave
Caregiving support services
Mental health resources
Generous PTO
Health and welfare benefits

Job summary

Hilton in Miami Beach is seeking a Housekeeping Supervisor to oversee room cleanliness and public areas, ensuring memorable guest experiences. You’ll lead a team, manage inspections, and coordinate maintenance tasks to uphold Hilton's hospitality standards.

The role emphasizes hands-on leadership, training, and a commitment to exceptional service, with opportunities to impact daily guest stays and the overall hotel atmosphere.

Qualifications

  • Experience in hospitality or housekeeping leadership preferred.
  • Strong guest-service orientation and attention to detail.

Responsibilities

  • Inspect and verify room status: conduct detailed room inspections, report discrepancies, and update property management system as needed.
  • Complete and submit work orders to address any repair or maintenance issues.
  • Perform Room Attendant and Houseperson responsibilities as needed to maintain service levels.
  • Help train Room Attendants to ensure adherence to cleanliness and quality standards.
  • Address special guest needs in a timely, friendly, and professional manner.

Skills

Room inspections
Team leadership
Guest service
Maintenance coordination

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a

Job Description
Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Supervisor, you’re not just evaluating the condition of guest rooms and public areas – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities
  • Inspect and verify room status: Conduct detailed room inspections, report discrepancies, and update the property management system as needed
  • Ensure maintenance resolutions: Complete and submit work orders to address any repair or maintenance issues
  • Support housekeeping operations: Perform Room Attendant and Houseperson responsibilities as needed to maintain service levels
  • Assist in team training: Help train Room Attendants to ensure adherence to cleanliness and quality standards
  • Delight our guests: Address special guest needs in a timely, friendly, and professional manner
Qualifications
What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us
Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team
How We'll Help You Thrive
Benefits
  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
  • Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future – Our retirement plans make it easier to save for what’s next
  • Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
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