HOUSEKEEPING SUPERVISOR (FULL-TIME w/BENEFITS) -NAVY LODGE

Navy Exchange Service Command; Honolulu (HI); Sur place; USD 89 544 000 - 99 187 000; Plein temps

Avantages offerts par ce poste

Medical & Dental Insurance

Life Insurance

Disability Insurance

Paid Annual & Sick Leave

401(k) Plan

Pension Plan

Résumé du poste

Navy Exchange Service Command (NEXCOM) at Pearl Harbor is seeking a full-time Housekeeping Supervisor to lead a team of attendants and leads, ensuring NHG standards are met. Responsibilities include daily scheduling, inspections, and coordination with front desk and maintenance to keep rooms ready for occupancy.

The role emphasizes training, safety, and inventory control for cleaning supplies and amenities, with benefits and a strong federal employment package.

Qualifications

• High School graduate or equivalent; housekeeping experience preferred.
• Experience leading a housekeeping or laundry team preferred.
• Excellent organizational and training abilities.
• Ability to supervise and inspect rooms and facilities.

Responsabilités

• Supervises housekeeping staff and ensures NHG standards.
• Plans and assigns daily housekeeping and laundry duties.
• Coordinates with front desk and maintenance to ensure rooms are ready for occupancy.
• Conducts daily inspections of rooms, carts, and facilities; maintains records.
• Trains staff on proper methods and safety procedures.
• Manages inventory of cleaning supplies, amenities, and linen.
• Addresses guest and staff suggestions; resolves issues tactfully.
• Performs duties of attendants on an as-needed basis.

Connaissances

Supervisory experience

Housekeeping

Safety procedures

Property Management System (PMS)

Inventory management

Formation

High School diploma or equivalent

Outils

Property Management System (PMS)

Description du poste

Job Description - HOUSEKEEPING SUPERVISOR (FULL-TIME w/BENEFITS) -NAVY LODGE (260003LP)

Job Description

HOUSEKEEPING SUPERVISOR (FULL-TIME w/BENEFITS) -NAVY LODGE

Job Number

260003LP

Primary Location

Organization

Pearl Harbor Pay Range : Starting Pay: $32.83

Build a meaningful career as a Full-Time Federal Employee which offers excellent benefits to include : Medical & Dental Insurance, Life Insurance, Short-Term and Long-Term Disability Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more!

Job Summary : Supervises staff of Housekeeping/Laundry Attendants and Housekeeping Leads. Performs any combination of the day-to-day housekeeping and/or laundry duties, ensuring NEXCOM Hospitality Group NHG standards are met. Regularly performs the full range and scope of services.

Duties and Responsibilities :

- Supervises housekeeping personnel performing such functions as cleaning guest rooms and public spaces, outdoor space, and general cleaning of the property. Assures the most efficient and economical methods of cleaning and maintaining guest rooms are implemented. Ensures required cleaning materials and linen are available.

- Utilizes the Property Management System (PMS) for the preparation of the daily housekeeping report and to schedule housekeepers to ensure all program commitments are met.

- Coordinates with front desk and maintenance personnel to ensure rooms are clean and ready for occupancy. This includes preparing work requests to the maintenance department.

- Conducts daily inspections of rooms, housekeeping carts, common areas, laundry facilities, and maintains written documentation of these inspections.

- Conducts training on proper work methods and safety procedures. Fully implements all safety, fire prevention, SDS, and environmental/industrial hygiene requirements.

- The incumbent is responsible for the security of all items in the storeroom and/or assigned storage areas. Determines and places orders for cleaning supplies, in-room amenities, and other materials or equipment needed by the housekeeping staff and ensures items are available when required.

- Ensures equipment is properly maintained, stored, and accounted for. Issues amenities, supplies, and linen to the housekeepers and performs a monthly/quarterly inventory, as required.

- Inspects rooms daily to ensure NHG standards are met and preventive maintenance repairs are completed. Originates work orders for needed repairs to guest rooms or public areas and reviews them with the Maintenance Department, Housekeeping Manager or NHG General Manager (GM). Checks vacant rooms to verify condition and possible unauthorized occupancy. Also notifies front desk/NHG GM of any discrepancies.

- Evaluates performance, recommends awards and/or corrective/disciplinary actions. Ensures all leave requests are in writing and approves/disapproves in a timely manner. Interview and recommend applicants for selection or promotion.

- Handles guest and/or staff suggestions and complaints, resolves problems in a tactful and diplomatic manner, and refers difficult and/or unusual situations to management.

- Must perform duties of housekeeping attendants, laundry attendants, and/or their respective leaders on an “as needed” basis to cover for staff shortages or other unanticipated occurrences.

Performs other related duties as assigned.

No experience required.

High School graduate or equivalent and housekeeping experience including leader or supervisory experience preferred.

Physical requirements: moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.