HOUSEKEEPING SUPERVISOR (FULL TIME AND PART TIME)

TouchPoint Support Services; Rochester (MI); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Weekly pay

Job summary

TouchPoint Support Services is hiring a Housekeeping Supervisor for the Henry Ford Rochester EVS in Rochester, MI. This role oversees cleaning of rooms and common areas and ensures safety and sanitation standards are met.

We offer full-time and part-time schedules with flexible days; 2nd shifts may be required. Previous customer service experience is required, and weekly pay is provided.

Qualifications

• Previous customer service experience is required.
• Must be able to work full-time or part-time; 2nd shift availability.
• Ability to follow safety and sanitation procedures.

Responsibilities

• Oversees the cleaning of rooms and common areas.
• Directs sanitation and safety of the facility and associates.
• Assigns cleaning tasks and priorities; adjusts to occupancy or emergencies.
• Maintains accurate records of assignments.
• Ensures security of keys.
• Responds to customer needs and resolves concerns.
• Follows procedures to ensure timely, efficient service and communicates completion.
• Inspects rooms, common areas and stock rooms; evaluates staff performance.
• Reports unsafe conditions and maintenance needs.
• Oversees productivity and breaks; communicates performance issues to management.
• Participates in onboarding and training of associates; conducts daily pre-service meetings.
• Demonstrates safe use of environmental services equipment and chemicals.
• Manages inventory of materials, supplies and linens and aligns usage with budget.
• Opens and closes the department; maintains security of property and funds.
• Communicates with clients, other departments and coworkers.
• Performs other duties as assigned.

Job description

• We are hiring immediately for full time and part time HOUSEKEEPING SUPERVISOR positions.
• Address: Henry Ford Rochester EVS - 1101 West University Drive, Rochester, MI 48307. Note: online applications accepted only.
• Schedule: Full time and part time schedules; flexible. Days and hours may vary; 2nd shifts. More details upon interview.
• Requirement: Previous customer service experience is required.
• Perks: Weekly pay!
• Pay Range: $22.00 per hour to $24.00 per hour.

TouchPoint

• We are hiring immediately for full time and part time HOUSEKEEPING SUPERVISOR positions.
• Address: Henry Ford Rochester EVS - 1101 West University Drive, Rochester, MI 48307. Note: online applications accepted only.
• Schedule: Full time and part time schedules; flexible. Days and hours may vary; 2nd shifts. More details upon interview.
• Requirement: Previous customer service experience is required.
• Perks: Weekly pay!
• Pay Range: $22.00 per hour to $24.00 per hour.

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

We asked some of our associates why they love working for Touchpoint.

Job Summary

Summary: Oversees, monitors and participates in the cleaning of rooms and common areas.

Essential Duties and Responsibilities:

• Directs and participates in the overall sanitation and safety of the facility and associates in accordance with company standards and government regulations.
• Determines cleaning assignments and establishes priorities; adjusts assignments based on changes in room occupancy or emergency clean-up requests; maintains accurate record of assignments.
• Ensures security of keys.
• Responds to customer needs and requests; resolves customer concerns.
• Follows work procedures and expedites workflow to ensure timely, efficient service; communicates room completion and availability.
• Inspects rooms, common areas and stock rooms, and approves staff work performance; performs or delegates appropriate corrective action.
• Reports unsafe conditions and maintenance service needs, including painting, repairs, and furniture replacement and upkeep.
• Oversees the productivity and breaks of associates; communicates performance issues to management.
• Participates in the onboarding and training of associates; conducts daily pre-service meetings.
• Demonstrates safe and correct use of environmental services equipment and chemicals.
• Completes inventory of materials, supplies and linens; manages usage and orders to in alignment with budget.
• Opens and closes the department; maintains security for department property, supplies and operating funds.
• Communicates on the telephone, over radio, in person and in writing with clients, customers or residents, personnel from other departments and coworkers.
• Performs other duties as assigned.

Associates At Touchpoint Are Offered Many Fantastic Benefits.

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

For positions in Washington State, Maryland, or to be performed Remotely, or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Touchpoint maintains a drug-free workplace.