Housekeeping Supervisor - 59th Street

Brobston Group; New York (NY); On-site; USD 52,000 - 65,000; Full time

Job summary

Brobston Group is seeking a Housekeeping Supervisor to oversee daily housekeeping operations in a store environment. You will lead a team to maintain a clean, neat, and easy-to-shop space and may cover the Housekeeping Manager’s duties when needed.

The role emphasizes safety, staff development, inventory management, and alignment with store priorities to enhance the customer experience.

Qualifications

• 2-4 years of operations or building services experience.
• Knowledge of OSHA.
• Strong organizational and communication skills, adaptability, and the ability to collaborate across functional areas.
• Dedication to customer service and ability to work a flexible schedule.
• A four-year college degree is preferred.

Responsibilities

• Ensure colleague and customer compliance with health and safety protocols, and maintain proper sanitation practices.
• Manage housekeeping staff, support onboarding and performance development, and communicate service expectations.
• Maintain supply inventory and purchase housekeeping supplies.
• Support store priorities and motivate staff to improve the customer experience.

Skills

Team management

Communication

Adaptability

Customer service

Education

Bachelor’s degree (preferred)

Job description

Summary

The Housekeeping Supervisor supports daily housekeeping operations and helps maintain a clean, neat, and easy-to-shop store environment. This role manages a team of 20 employees and may fulfill the Housekeeping Manager's duties in their absence.

Responsibilities

• Ensure colleague and customer compliance with health and safety protocols, and maintain proper sanitation practices.
• Manage housekeeping staff, support onboarding and performance development, and communicate service expectations.
• Maintain supply inventory and purchase housekeeping supplies.
• Support store priorities and motivate staff to improve the customer experience.

Requirements

• 2-4 years of operations or building services experience.
• Knowledge of OSHA.
• Strong organizational and communication skills, adaptability, and the ability to collaborate across functional areas.
• Dedication to customer service and ability to work a flexible schedule.
• A four-year college degree is preferred.