Housekeeping Supervisor

Certus Healthcare; Warren (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

Certus Healthcare in Warren, MI, is seeking a Housekeeping Supervisor to oversee the EVS/housekeeping department, ensuring clean and sanitary facilities for residents. You will lead staff, schedule shifts, and coordinate training and onboarding.

The role requires supervision experience, good communication, and basic computer skills, with a flexible schedule including evenings and weekends as needed.

Qualifications

• High School diploma or equivalent required.
• Three years of supervisory experience in a similar role.
• Basic computer skills and familiarity with housekeeping operations.

Responsibilities

• Oversee the housekeeping department to ensure clean and sanitary facilities for residents.
• Schedule staff, assign duties, and supervise performance with annual reviews.
• Recruit and hire qualified housekeeping staff with proper orientation and training.
• Monitor supply orders and inventory, maintain equipment and uniforms.
• Maintain regulatory compliance and safety standards within the department.
• Coordinate deep cleaning of resident rooms and common areas as needed.

Skills

Communication skills

Supervision

Planning & coordination

Basic computer knowledge

Knowledge of building codes

Staff management

Flexible hours

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Position Summary

Under the general direction of the EVS Manager, primary responsibilities include, but are not limited to, overseeing the overall housekeeping department, and ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.

Principal Duties and Responsibilities

• Ensure the highest quality of customer service is available for our residents.
• Engage in prospective resident visits.
• Perform welcome orientation with new residents.
• Works with the EVS Manager to recruit and hire qualified housekeeping staff along with proper orientation and training.
• Responsible for knowing all information in the employee-handbook.
• Responsible for department staff schedules and work assignments.
• Verifying staff are in proper uniforms daily.
• Orders housekeeping supplies and monitor’s inventory.
• Schedules the rotation of weekly cleaning of resident rooms and daily cleaning of common areas and bathrooms.
• Supervisory responsibilities of department staff including job performance reviews.
• Cleans resident apartment including but not limited to vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable.
• Responsible for personal laundry service where applicable.
• Responsible for maintaining cleanliness of entire building.
• Monitor public restrooms throughout the day for cleanliness and adequate supplies.
• Maintain regulatory compliance where applicable.
• Transports trash and waste to disposal area.
• Notes areas or articles in need of repair and reports to EVS Manager.
• Schedule and oversee common area Spring and Fall deep clean.
• Proficiency with software applications/programs/tools used by Mission Point Healthcare Services for Housekeeping Supervisor position.
• Other duties as assigned by supervisor or NHA

Supervisory Responsibilities

• Interview, hire, train, supervise and conduct annual reviews for Housekeepers Workers.
• Perform employee retraining, counseling sessions and implement disciplinary action as necessary.
• Prepare staff work schedules and review employee timecards for accuracy and approval.

Required/Desired Qualifications

Education, Training, and Experience

• High School Graduate or equivalent required.
• Must have three years of experience in comparable position including supervision of staff and administrative responsibility.

Specific skills, knowledge, and abilities

• Ability to communicate effectively, ability to plan, direct and coordinate and implement overall maintenance, and security programs.
• Knowledge of building codes, regulations, standards applicable to Facility operations.
• Experience managing employees.
• Must be able to work flexible hours, including evenings and weekends.
• Basic computer knowledge is required.

Other Special Requirements

• Must have eye/hand coordination sufficient to use small and large tools and machinery, hammer and nail, power drill and screw driver.
• Tolerate frequent exposure to blood, body tissues, and fluids with occasional exposure to hazardous materials and infectious diseases. As well as, frequent exposure to chemicals and latex, and plastic materials used for personal protective equipment.
• Manual dexterity required to operate modern office equipment.
• Ability to travel as needed or assigned.