Housekeeping Supervisor

Kids for the Future; Stockbridge (MA); On-site; USD 28,000 - 29,000; Full time

Job summary

Main Street Hospitality in Stockbridge, MA is seeking a Hands-on Housekeeping Supervisor to lead daily operations, uphold luxury cleanliness standards, and mentor a dedicated team to deliver exceptional guest experiences. You will assign daily tasks, inspect rooms and public areas, manage supplies and schedules, and ensure safety policies while maintaining high productivity and guest satisfaction.

This full-time, on-site role requires a proactive leader with strong communication skills,

Qualifications

• Previous housekeeping supervisory experience preferred.
• Proven leadership and hands-on management style.
• Strong eye for detail and commitment to high-quality service.
• Ability to multitask and adapt to shifting priorities.
• Excellent communication and team-building skills.

Responsibilities

• Room Care: Clean guest rooms when needed, ensuring luxury standards.
• Inspection & Quality Control: Inspect rooms, restrooms, lobby, and outdoor spaces for cleanliness and readiness.
• Public Area Maintenance: Keep lobby, restrooms, and patios spotless and well-presented.
• Supplies & Inventory: Manage cleaning supplies, amenities, and linens.
• Team Leadership: Assign daily tasks to attendants based on occupancy and goals.
• Training & Mentorship: Coach staff in cleaning techniques and guest service.
• Productivity Management: Monitor efficiency and adjust assignments.
• Hands-On Support: Step in to ensure smooth operations in the department.
• Safety & Compliance: Follow safety procedures and hotel policies.

Skills

Leadership

Attention to detail

Communication

Multitasking

Team building

Job description

• Location 30 Main St.,Stockbridge, MA, 01262,United States
• Base Pay $20.00 - $21.00 / Hour
• Employee Type Full-Time Hourly
• Required Degree NONE
• Manage Others Yes

Description

Job Purpose:

This role combines leadership with active participation in daily housekeeping operations—from cleaning and inspecting rooms to overseeing lobby and patio areas, managing supplies, and guiding the housekeeping team to achieve the highest standards of cleanliness and productivity.

From the moment guests arrive, every corner of our property is designed to create an exceptional experience. The Housekeeping Supervisor plays a key role in bringing that vision to life—leading by example, motivating the team, and ensuring that every stay is memorable for all the right reasons.

Essential Duties and Responsibilities:

Key Responsibilities

• Room Care: Clean guest rooms when needed, ensuring they meet luxury standards.
• Inspection & Quality Control: Inspect guest rooms, public restrooms, lobby areas, and outdoor spaces (including patio) for cleanliness, presentation, and readiness.
• Public Area Maintenance: Ensure lobby, public restrooms, and patio areas are spotless and well-presented at all times .
• Supplies & Inventory: Unpack and organize housekeeping shipments; maintain proper stock levels of cleaning supplies, amenities, and linens.
• Team Leadership: Assign daily room boards and tasks to room attendants based on productivity goals and hotel occupancy.
• Training & Mentorship: Coach and support team members in cleaning techniques, guest service, and time management.
• Productivity Management: Monitor team efficiency and adjust assignments to meet deadlines without sacrificing quality.
• Hands-On Support: Step in wherever needed in the department to ensure seamless operations.
• Safety & Compliance: Follow all safety procedures and hotel policies; ensure housekeeping staff do the same.

Experience:

• Previous experience in housekeeping, preferably in a boutique or luxury hotel.
• Proven leadership skills with a hands‑on management style.
• Strong eye for detail and commitment to high‑quality service.
• Ability to multitask and adapt to shifting priorities.
• Excellent communication and team‑building skills.
• Physically able to perform cleaning tasks and stand/walk for extended periods.
• Knowledge of housekeeping productivity standards and scheduling.

Professional Characteristics :

Physical Requirements:

• Must be able to stand and walk for extended periods.
• Ability to lift up to 50 lbs.
• Comfortable with physically demanding tasks.

Work Authorization: Must be eligible to work in the United States.

EEO Statement: Main Street Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.

Main Street Hospitality Values:

• We are kind to one another
• We act with integrity
• We take responsibility for our actions

I have read and understand the job description as stated above and accept that any of the tasks may be modified or changed. I accept responsibility for knowing the modifications and/or changes in the job description. I can perform the essential functions of this job as listed above, with or without reasonable accommodation.