Housekeeping Supervisor

Recess Hotel and Club; Savannah (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Birthday paid

Free daily team meal

Job summary

Recess Hotel and Club Savannah is seeking a hands-on, service-driven Housekeeping Supervisor to support daily housekeeping operations and uphold elevated hotel standards. This leadership role balances room quality, team support, and guest service, leading from the floor with clear communication and high expectations.

This full-time, onsite role requires open availability across shifts, including mornings, evenings, weekends, and holidays to meet business needs and a rotating schedule.

Qualifications

• Previous housekeeping leadership experience in a full‑service hotel or resort.
• Experience in upscale, luxury hospitality is highly preferred.
• Strong knowledge of room cleanliness, inspection, and presentation standards.
• Ability to engage guests and handle service recovery professionally.
• Capable of coaching and directing team members while staying positive.
• Excellent organizational, communication, and attention to detail.
• Ability to prioritize and stay composed in a fast-paced hotel setting.
• Open availability including mornings, afternoons, evenings, weekends, and holidays.
• Bilingual English/Spanish preferred.

Responsibilities

• Supervise daily housekeeping operations and support the team in delivering clean, well-presented guest rooms and public spaces.
• Inspect guest rooms and areas to ensure cleanliness, presentation, and quality standards.
• Lead from the floor by coaching, training, and supporting team members throughout shifts.
• Organize daily assignments, priorities, room status, and workflow based on occupancy.
• Collaborate with Front Office, Engineering, and other departments to resolve guest needs quickly.
• Address guest requests, concerns, and service recovery with urgency and hospitality.
• Reinforce accountability while maintaining a positive, high-performing culture.
• Communicate with housekeeping leadership about room readiness, staffing, and maintenance concerns.
• Step into operational needs as required to keep the department moving.

Skills

Leadership

Guest interaction

Organization

Communication

Availability

Bilingual

Professional appearance

Team coaching

Quality standards

Job description

Recess is where the everyday takes a break.

Recess Hotel & Club is bringing a new kind of hospitality to the heart of Savannah. Housed within the historic Manger Building, Recess blends a 221-room lifestyle hotel with a members club, rooftop pool, French brasserie, wellness club, coworking spaces, and lively social venues—all designed around one simple idea: life is better when there's room to play.

Recess is the newest project from Left Lane, the team behind Hotel Bardo Savannah. In just one year, Bardo has earned Condé Nast Traveler's inaugural Triple Crown distinction —recognizing hotels that have achieved the publication'sHot List,Gold List, andReaders' Choice Awards—along with the inaugural Michelin Key designation and recognition fromTravel + Leisureas one of the Best New Hotels of the Year. It's this same commitment to thoughtful hospitality and unforgettable experiences that we're bringing to Recess.

We're building more than a hotel. We're building a team of people who believe great hospitality is thoughtful, personal, and a little unexpected. Whether you're welcoming guests, creating memorable meals, keeping the operation running seamlessly, or leading a team, every role helps shape the Recess experience from day one.

If you're curious, collaborative, and excited by the opportunity to build something from the ground up, we'd love to meet you.

Find and seek. Stay here, play here. Welcome to Recess.

About the role

Recess Hotel and Club is seeking a hands-on, service-driven Housekeeping Supervisor to support the daily operation of our Housekeeping department and help ensure every guest room and public space reflects the standards of an elevated, full-service hotel.

This is a highly visible leadership role for someone who is comfortable balancing room quality, team support, operational priorities, and guest service throughout the day. The ideal candidate leads from the floor, communicates clearly, holds high standards, and steps in wherever needed to support both the team and the guest experience.

This is a full-time, onsite position at Recess Hotel and Club Savannah. Open availability is required, including the flexibility to work multiple shifts spanning mornings through evenings based on business needs and a rotating schedule.

What you'll do

• Supervise daily Housekeeping operations and support the team in delivering consistently clean, well-presented guest rooms and public areas
• Inspect guest rooms and assigned areas to ensure Hotel Bardo cleanliness, presentation, and quality standards are consistently met
• Lead from the floor by coaching, training, and supporting Housekeeping team members throughout the shift
• Help organize daily assignments, priorities, room status, and workflow based on occupancy and operational needs
• Partner closely with Front Office, Engineering, and other departments to resolve guest and operational needs quickly
• Respond professionally to guest requests, concerns, and service recovery opportunities with urgency, judgment, and genuine hospitality
• Reinforce accountability while contributing to a positive, respectful, and high-performing team culture
• Maintain strong communication with Housekeeping leadership regarding room readiness, staffing needs, maintenance concerns, and service issues
• Step into operational needs as required to keep the department moving and ensure the guest experience is never compromised

Qualifications

• Previous Housekeeping leadership or supervisory experience in a full-service hotel or resort environment
• Experience working in an upscale, luxury, or similarly high-service hospitality environment strongly preferred
• Strong understanding of hotel room cleanliness, inspection, presentation, and service standards
• Comfortable interacting directly with guests and handling service recovery when needed
• Ability to coach, direct, and hold team members accountable while maintaining a positive leadership presence
• Strong organization, communication, and attention to detail
• Ability to prioritize effectively and remain composed in a fast-paced hotel environment
• Open availability, including mornings, afternoons, evenings, weekends, and holidays as business needs require
• Bilingual English/Spanish strongly preferred
• Professional appearance and a genuine commitment to elevated hospitality

Why Recess?

Build something from the beginning.

• Join the opening team behind one of Savannah's most anticipated lifestyle hotels and help shape the guest experience from day one.

Take care of yourself.

• Medical, dental, vision, and wellness benefits for eligible full-time team members
• Company-matched 401(k) with fast vesting
• Up to 20 days of paid time off, paid holidays, and a paid birthday
• Complimentary daily team member meal

Experience the brand.

• Complimentary two-night stay at HotelRecess & Club Savannah
• Team member discounts on dining, Saltgrass Spa treatments, retail, and The Cooking School at Saint Bibiana
• Complimentary fitness classes

Travel farther.

• Employee rates at select Leading Hotels of the World properties
• Discounts at Highgate hotels worldwide

Grow with Left Lane.

• Referral incentives and guest recognition programs
• Career development opportunities across a growing hospitality portfolio
• The opportunity to help shape one of hospitality's most exciting lifestyle brands