Housekeeping Supervisor

The Hotel at Avalon; Pittsburgh (Allegheny County); On-site; USD 38,000 - 52,000; Full time

Job summary

Pittsburgh Marriott City Center is seeking a Housekeeping Supervisor to lead the team in delivering exceptional guest room cleanliness and public area upkeep. You will coach, train, and evaluate staff, assign shifts, and maintain safety and sanitation standards.

This on-site, full-time role requires strong communication, the ability to manage inventories, respond to guest requests, and enforce attendance. Join a dynamic team at a premier downtown hotel and help ensure a welcoming guest

Qualifications

• Supervise the housekeeping staff, providing training, coaching and feedback.
• Interview, hire, train, evaluate performance, and take disciplinary action when needed.
• Inspect guest rooms, public areas and back-of-house to maintain cleanliness and safety.
• Assign tasks and manage supplies to control costs and ensure smooth operation.
• Respond to guest requests and concerns to maintain satisfaction.
• Log Lost and Found items and handle inquiries to maintain control.

Responsibilities

• Supervise housekeeping staff; provide open communication, training, coaching and feedback.
• Interview, hire, train, evaluate performance and discipline as needed.
• Inspect and clean guest rooms, public areas and back-of-house areas.
• Assign shifts, manage supplies and control costs.
• Respond to guest requests and ensure guest satisfaction.
• Log Lost and Found items and answer inquiries.

Skills

Housekeeping experience

Team supervision

Staff training

Communication skills

Problem solving

Job description

## Housekeeping SupervisorApplyremote type: On-Sitelocations: Marriott Pittsburgh City Center - Pittsburgh, PAtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR117828**About Us**At the Pittsburgh Marriott City Center, we don’t just offer exceptional hospitality — we offer exceptional careers. Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm. What truly sets us apart is our people. We believe that our success begins with an engaged and empowered team. That’s why we’re committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive. With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work — it’s a place to build your future. Discover how far your potential can take you. Join us today.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**### Tipped/Service Charge Eligible? No### Discretionary Performance Bonus Eligible? No**Overview**Maintain the building to ensure safe and clean experience for hotel guests, associates, and vendors. Provide Housekeeping Team direction and support.### **Essential Duties and Responsibilities*** Supervise the housekeeping staff; providing open communication, training, coaching, and counseling and providing performance feedback to ensure maximum efficiency.* Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.* Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.* Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.* Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.* Respond to guest requests, concerns, and problems to ensure guest satisfaction.* Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.* Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills*** Housekeeping experience preferred.* Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. with or without reasonable accommodation.* Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, house-persons, and inspectors to complete their individual tasks if situation demands with or without reasonable accommodation.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.