Housekeeping Supervisor

Remington Hotels; Philadelphia (Philadelphia County); On-site; USD 36,000 - 48,000; Full time

Job summary

Remington Hotels/Philadelphia Sheraton-PHLSI seeks a full-time hotel operations associate to maintain room cleanliness, supervise staff, and ensure guest experiences meet our standards. The role involves coordinating schedules, inspecting rooms, and handling VIP requests in a fast-paced environment.

You will train associates, manage records, and report safety concerns promptly, contributing to a safe, welcoming hotel experience for guests.

Qualifications

• High work ethic and self-initiative.
• May be required to work varying schedules to include nights, weekends, and holidays.
• Able to work as part of a team to provide great guest experiences.
• Ability to work in an office environment and with computer systems.
• Strong written and verbal communication skills.
• Physical ability to lift and move items as needed.

Responsibilities

• Prepare staff schedules and distribute workload reports.
• Inspect guest rooms and public areas to company standards.
• Train and supervise new associates; provide ongoing training.
• Check for early make-ups, special requests and VIPs.
• Maintain records for lost and found.
• Run departure reports and recheck rooms in your section.
• Write work orders for repairs and report safety hazards.

Skills

Teamwork

Customer service

Communication

Physical stamina

Adaptability

Job description

Location Description

4101 B Island Ave, Philadelphia, Pennsylvania 19153

Experience the Sheraton Suites Philadelphia Airport. Relax in our spacious and modern suites, featuring the renowned Sheraton Signature Sleep Experience, ergonomic desk chairs and plasma TVs. Connect to work or home with high speed Internet access, PC work stations and more in our lobby. Reenergize after a long day or flight at Sheraton Fitness. Try a great meal or drink in our Vector Restaurant & Lounge, a great place to connect with friends and loved ones. For quick bites, coffee and beverages on the go, stop by the Vector Grab & Go. We've thought of everything you need for a relaxed and memorable stay. With easy access to and from Philadelphia International Airport on our complimentary shuttle, we are also convenient to all of downtown Philadelphia's attractions, including Independence Hall, the Liberty Bell, the historic district and shopping and cultural destinations. Welcome to Sheraton Suites Philadelphia Airport--an upbeat and refreshing hotel experience.

Job Description

What you will be doing

• Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered.
• Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
• Train and supervise all new associates and provide on-going training for current staff.
• Check for early make-ups, special requests and VIPs.
• Maintain proper written records for lost and found.
• Run a departure report and recheck all rooms showing up in your assigned section.
• Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.

Location

Philadelphia Sheraton-PHLSI

Requirements

What we are looking for

• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

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