Housekeeping Supervisor

Clearwater Living; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Excellent benefits

401(k) contributions

Paid vacation and sick leave

Growth opportunities

Dynamic and fast paced environment

Culture of people first and service

Job summary

Clearwater Living's The Heights community in Houston seeks a Housekeeping Supervisor to maintain the highest cleanliness standards in resident apartments and to lead the housekeeping team. The role emphasizes superior customer service and adherence to community policies and safety procedures.

The supervisor will enforce cleaning schedules, manage supplies, and coordinate with other departments while ensuring a positive, professional image and a culture of service for residents and guests.

Qualifications

• Must have outstanding customer service skills.
• Experience supervising housekeeping or a service team is preferred.
• Background clearances as required by law and TB health requirement compliance.

Responsibilities

• Clean resident apartments following community guidelines and safety procedures.
• Oversee housekeeping team to ensure high standards of cleanliness and order.
• Display tact and friendliness when interacting with residents, families, and guests.
• Coordinate with other departments and report health, safety, or sanitation concerns.
• Adhere to schedules and maintain inventory/control of housekeeping supplies.

Skills

Excellent customer service

Team supervision

Education

High School diploma or GED

Job description

Are you passionate about serving seniors? Do you want to be part of team that strives to create experiences that celebrate our seniors?

Clearwater at The Heights is a premier luxury senior living community in Houston and is looking for a Housekeeping Supervisor to join the team!

Clearwater Living associates enjoy great benefits:

• Excellent benefits
• 401(k) contributions
• Paid Vacation and Sick leave
• Exciting opportunities to grow
• Dynamic and fast paced environment
• Culture of people first and service always

The Housekeeping Supervisor is responsible for cleaning resident apartments within guidelines, policies and procedures of the community. Must demonstrate superior customer service and maintain the high standard of cleanliness that has been established for the community. They will also oversee the other team members.

Responsibilities

• Clean resident apartments to include (but not limited to): furnishings, fixtures, ledges, room heating/cooling units, bathtubs, toilets, showers, sinks, windows/mirrors, blinds, shutters, etc. sweeping, dusting, damp/wet mopping, disinfecting, washing, wiping, dusting, spot cleaning surfaces using proper cleaning and disinfecting solutions, and discard waste/trash into proper containers and replace trash receptacle liners,
• Display tact and friendliness when dealing with residents, families, and guests
• Encourage teamwork through open communication with co-workers and other departments
• Report any health, safety and /or sanitation concerns to the supervisor; including reporting any apartment repairs or conditions that need attention by other departments
• Follow the work/cleaning schedules as closely as practical
• Monitor and remove all trash and waste from inside areas of community to designated trash cans/areas with continued monitoring throughout shift
• Keep work areas attractive and free of hazardous objects such as protruding mop/broom handles, and unnecessary equipment - putting all equipment away as soon as the job that requires it is finished
• Follow all established procedures and policies for properly mixing, storing, and using chemicals, disinfectants, cleaning solutions, and for the proper disposal of waste
• Lock and control all housekeeping supplies and carts making sure that chemicals and/or hazardous materials are not left unattended, or accessible to residents or visitors
• Comply with Clearwater Living standards and regulations to encourage safe and efficient operations
• May need to assist in the moving of residents during emergency situations
• Display a positive and professional image through actions and maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working
• Represent the Clearwater Living principles and core values on a daily basis
• Perform other duties and tasks as assigned or required

Qualifications

• High School Diploma or GED preferred
• A minimum of one year of work experience in the industry preferred
• Background clearances as required by government regulations
• Must meet health requirements, including TB

Clearwater Living is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.